Office/Mail Services Associate

tmgofficeservices; Saint-Laurent-de-l'Île-d'Orléans; On-site; CAD 36,000 - 48,000; Full time

Job summary

The Millennium Group (TMG) is seeking an Office/Mail Services Associate to receive, sort, and distribute mail, prepare outbound shipments, and maintain logs and inventory. This role requires strong attention to detail, data entry accuracy, safe handling of equipment, and excellent customer service whether working alone or as part of a team.

The ideal candidate will lift up to 50 lbs, handle confidential materials appropriately, and be proficient with MS Office and mailroom processes.

Qualifications

• High School diploma or equivalent (GED) required.
• 2-5 years mail services experience preferred with knowledge of office services procedures.
• 1-3 years experience with Microsoft Office (Word, Excel) required.

Responsibilities

• Receive, sort, and distribute incoming mail and parcels.
• Prepare outbound shipments and logs of mailing supplies.
• Deliver and transport materials within the facility as needed.
• Prepare and process outbound courier shipments (UPS, etc.).
• Maintain accurate logs and inventory; ensure safety procedures are followed.

Skills

Customer service

Communication

Teamwork

Attention to detail

Positive attitude

Education

High School diploma/GED

Tools

Microsoft Office

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Summary:

The Office/Mail Services Associate is responsible for receiving, sorting, and distributing incoming mail and parcels, collecting outgoing mail, preparing outbound shipments, and maintaining accurate logs and inventory of mailing supplies. The role requires strong attention to detail, reliable data entry skills, safe handling of carts and equipment, and the ability to deliver excellent customer service while working independently or as part of a team. Must be able to lift up to 50 lbs., handle confidential materials appropriately, and be proficient with MS Office and mailroom processes

Responsibilities:

• Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].
• Deliver, pickup, and transport materials within, between, to, and from various departments.
• Deliver office supplies and copy paper.
• Inspect deliveries for suspicious or threatening items.
• Pickup outbound boxes and packages from internal customer locations.
• Ability to sort items into categories according to established methods.
• Prepare items for processing, shipment or transportation.
• Enter activity data in logs, maintain records.
• Ensure all safety procedures are followed at all times.
• Handle work order service requests into applicable format.
• Prepare and process outbound courier shipments using computer or service provider's equipment [such as UPS].
• Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
• Other duties as assigned by manager."

Qualifications:

• High School diploma or equivalent (GED).
• Minimum of 2-5 years Mail services related experience preferred with knowledge of commonly used Office Services procedures.
• 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
• Excellent customer service skills; must possess a "can do" attitude.
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks
• Attention to detail.
• Ability to handle mail or hand cart
• Must be able to lift up to 50 pounds.