Mailroom Clerk

ION Facility Services Inc.; Montreal (administrative region); Hybrid; CAD 32,000 - 42,000; Full time

Job summary

ION Facility Services Inc. is seeking an organized Mailroom Clerk to support daily office operations in a dynamic workspace. This entry-level role focuses on handling mail, packages, and documents while contributing to a fast-paced environment.

The position emphasizes strong organizational and multitasking skills, with opportunities to learn and grow within the facility services field. Candidates enjoy active work and professional team collaboration.

Qualifications

• Entry-level experience; willingness to learn and grow in the role.
• Strong organizational and multitasking skills.
• Ability to work efficiently in a structured, fast-paced environment.

Responsibilities

• Mailroom Operations: Receive, sort, and distribute mail, packages, documents, and giveaways; maintain records with tracking numbers and timestamps; deliver items across the workplace; process outgoing mail; implement security protocols; use mailroom software, scanners, and tracking tools; monitor supplies and equipment; track inventory.
• Administrative & Event Support: Assist with photocopying, scanning, laminating, and filing; help prepare meeting rooms; support office events with decorations, catering, and layouts; report maintenance issues.

Skills

Organizational skills

Multitasking

Structured work style

Job description

Join our dynamic team
at ION Facility Services.

We’re seeking an organized and energetic Mailroom Clerk to support daily office operations and ensure smooth handling of all incoming and outgoing mail, packages, and documents. This role is ideal for someone early in their career who enjoys staying active, keeping things organized, and contributing to a fast-paced, professional workplace environment.

Key Responsibilities

Mailroom Operations

• Receive, sort, and distribute internal and external mail, packages, documents, and giveaways.
• Maintain accurate records of all incoming/outgoing items, including tracking numbers and timestamps.
• Deliver mail and packages across the workplace using established routes and schedules.
• Process outgoing mail: addressing, metering, packaging, and preparing for pickup.
• Implement security protocols to safeguard sensitive items and ensure proper storage.
• Use mailroom software, scanners, and tracking tools to improve workflow and efficiency.
• Monitor and maintain mailroom supplies, equipment, and general organization.
• Evaluate processes regularly and recommend improvements.
• Support communication with mailroom staff and report issues promptly.
• Keep pantry and kitchen areas clean, organized, and fully stocked.
• Replenish supplies, clean dishes daily, and dispose of expired items.
• Track inventory levels and maintain updated records.

Administrative & Event Support

• Assist with photocopying, scanning, laminating, and filing documents.
• Help prepare meeting rooms, including furniture setup and resource preparation.
• Support office events by setting up decorations, arranging catering, and preparing layouts as needed.
• Report maintenance or repair issues to the technician or facility manager.

Requirements

• Entry-level experience; willingness to learn and grow in the role.
• Strong organizational and multitasking skills.
• Ability to work efficiently in a structured, fast-paced environment.