Office Experience & Facilities Manager

Nelnet, Inc.; Canada; On-site; CAD 59,000 - 92,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA/FSA

401K + student loan

Life insurance

AD&D

Employee stock purchase

Tuition reimbursement

Wellness program

Incentive pay

Job summary

Nelnet, Inc. is seeking an organized Office Manager to oversee daily operations, reception, building safety, and vendor relations inside an in-office role in Canada. You’ll support leadership with polished presentations, reports, and travel logistics while maintaining an outstanding office environment.

The role requires 3+ years in similar functions and proficiency in MS Office and ServiceNow. Join a leading financial services organization committed to delivering a best-in-class workplace

Qualifications

• 3+ years of experience in office management, facilities coordination or workplace operations.
• Strong administrative capabilities and ability to prepare reports and presentations.
• Excellent organizational and communication skills; customer-service oriented.
• Proficient with MS Office, especially PowerPoint and Excel; familiarity with ServiceNow.

Responsibilities

• Oversee daily office operations to ensure a clean, safe, and professional workspace.
• Oversee reception, sign-ins, escorts, and security protocol compliance.
• Serve as onsite contact for building management, maintenance, inspections and safety.
• Manage inquiries via phone/email and coordinate access for employees and visitors.
• Monitor and resolve ServiceNow/work-order tickets; coordinate vendor support.
• Perform space checks and minor workspace adjustments; manage vendor billing.
• Prepare polished presentations and leadership meeting materials.
• Coordinate internal events and external client meetings; arrange travel logistics.
• Draft agendas, book meeting spaces, and provide light technical support.

Skills

Office management

Facilities coordination

Workplace operations

Administrative skills

PowerPoint

Excel

ServiceNow

Tools

ServiceNow

Job description

Nelnet, Inc. is seeking an organized Office Manager to oversee daily operations, reception, building safety, and vendor relations inside an in-office role in Canada. You’ll support leadership with polished presentations, reports, and travel logistics while maintaining an outstanding office environment.

The role requires 3+ years in similar functions and proficiency in MS Office and ServiceNow. Join a leading financial services organization committed to delivering a best-in-class workplace