Office Manager: Facilities & Executive Support (In-Office)

Nelnet; Mississauga; On-site; CAD 59,000 - 92,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA and FSA

Generous earned time off

401K/student loan repayment

Life insurance & AD&D

Job summary

Nelnet is seeking an organized Office Manager to run daily office operations, provide executive support, and coordinate facilities at our Mississauga office. The role requires at least 3 years of related experience, strong PowerPoint/Excel skills, and the ability to manage multiple priorities in a fast-paced environment.

The position is in-office (on-site) in Canada, with a competitive compensation range and a comprehensive benefits program.

Qualifications

• 3+ years of experience in office management, facilities coordination, workplace operations, or a similar role.
• Strong administrative capabilities, including report preparation, presentation building, and event coordination.
• Excellent organizational skills with the ability to prioritize and manage competing deadlines.
• Strong communication skills and a service-focused approach.

Responsibilities

• Oversee daily office operations to ensure a clean, safe, and professional workspace.
• Oversee reception operations including greeting visitors, managing sign-ins, coordinating escorts, and ensuring security protocols are followed.
• Act as the primary onsite contact for building management, maintenance, inspections, and safety protocols.
• Manage building access for employees, contractors, and visitors.
• Monitor and resolve ServiceNow/work-order tickets and coordinate vendor support.
• Conduct routine space checks and handle minor workspace adjustments.

Skills

Office management

Facilities coordination

Executive support

MS Office

ServiceNow

Tools

PowerPoint

Excel

ServiceNow

MS Outlook

Windows

Job description

Nelnet is seeking an organized Office Manager to run daily office operations, provide executive support, and coordinate facilities at our Mississauga office. The role requires at least 3 years of related experience, strong PowerPoint/Excel skills, and the ability to manage multiple priorities in a fast-paced environment.

The position is in-office (on-site) in Canada, with a competitive compensation range and a comprehensive benefits program.