Senior Office Experience & Facilities Lead

RSM Canada Operations ULC; Toronto; Hybrid; CAD 77,000 - 118,000; Full time

Benefits offered by this job

Hybrid work model

Total rewards

Job summary

RSM Canada seeks a senior Workplace Experience Support Specialist to manage the Toronto location's daily operations, visitor management, safety, hospitality, and facilities coordination. You will ensure a safe, clean, and well-maintained environment while coordinating with building management and vendors.

The role includes onboarding new hires, supporting meetings and events, and driving process improvements within ESS guidelines. A hybrid work model is in place.

Qualifications

• High school diploma or GED
• 3+ years of experience in related field
• Working knowledge of tools, resources and technology
• Intermediate to Advanced MS Office skills and ability to learn firm programs
• Ability to lift up to 40 lbs
• Adaptability and teamwork

Responsibilities

• Maintain building security information with facilities teams.
• Participate in office operations and facilities projects (remodels/relocations).
• Coordinate maintenance of office space, HVAC, furniture, and equipment.
• Purchase and maintain inventory of office supplies and equipment.
• Lead onboarding for new hires and provide office needs.
• Coordinate meetings and events, including catering and AV support.
• Act as a SME on office policies and procedures.

Skills

3+ years of experience in workplaceops

MS Office (Intermediate to Advanced)

Customer service orientation

Lift up to 40 lbs

Facilities coordination

Education

High school diploma or GED

Job description

RSM Canada seeks a senior Workplace Experience Support Specialist to manage the Toronto location's daily operations, visitor management, safety, hospitality, and facilities coordination. You will ensure a safe, clean, and well-maintained environment while coordinating with building management and vendors.

The role includes onboarding new hires, supporting meetings and events, and driving process improvements within ESS guidelines. A hybrid work model is in place.