Front Desk & Office Operations Coordinator

Canada Life Group; Newmarket; On-site; CAD 39,000 - 52,000; Full time

Benefits offered by this job

Health & Wellness benefits

Pension plan

Education reimbursement

Volunteer day

Employee discounts

Job summary

Canada Life is seeking an Operations Coordinator to support day-to-day office operations in Newmarket, ON. The role involves front desk client interaction, document handling, and coordinating appointments and communications.

A post-secondary degree or equivalent experience is preferred. This full-time position requires in-office presence 5 days a week and offers base compensation with potential bonuses as part of total rewards.

Qualifications

• Post-secondary degree or relevant work experience required.
• Understanding of the operations of a sales organization.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Act as the primary point of contact for dealing with clients at the front desk, on the phone and through email.
• Provide in-office support for appointments, processing, mailings, faxes, scanning and emails, and general oversight.
• Assist with onboarding and offboarding as required.
• Manage the continuing education process (certificates, mailing, file, etc.).
• Produce basic reports for management and the team as required.
• Provide general support for activities in the office.

Skills

Microsoft Office

Verbal & written communication

Time management

Team collaboration

Adaptability to learn new technologies

Education

Post-secondary degree or relevant work experience

Job description

Canada Life is seeking an Operations Coordinator to support day-to-day office operations in Newmarket, ON. The role involves front desk client interaction, document handling, and coordinating appointments and communications.

A post-secondary degree or equivalent experience is preferred. This full-time position requires in-office presence 5 days a week and offers base compensation with potential bonuses as part of total rewards.