Office Assistant - Wetaskiwin

Yourchamber; Wetaskiwin; Hybrid; CAD 32,000 - 42,000; Full time

Job summary

Lagom Lawncare Service in Wetaskiwin, Alberta is seeking an Office Assistant to support daily administrative and customer-service activities. You will coordinate office operations, communicate with customers and field staff, and help with scheduling, invoicing, and business administration.

The role requires dependable, organized individuals with good English communication, attention to detail, and comfort using office software. This is a full-time position with regular weekday hours.

Qualifications

• Strong reliability, organization, and time-management.
• Good written and verbal English communication, professional customer service.
• Experience with office software and QuickBooks is a plus.

Responsibilities

• Answer calls, emails, and inquiries professionally and promptly.
• Schedule appointments, estimates, and service work with field staff.
• Prepare estimates, invoices, service documents, and customer records.
• Assist with basic bookkeeping and payment records.
• Maintain filing systems for customers, employees, and suppliers.
• Support marketing and general administrative tasks.
• Communicate with supervisors and staff to ensure smooth daily operations.

Skills

Reliability

Organization

Attention to detail

Time management

Education

Associate Degree

High School

Tools

Microsoft Office

QuickBooks

Job description

Lagom Lawncare Service is a locally operated property maintenance company based in Wetaskiwin, Alberta. We provide lawn care, landscaping, seasonal cleanup, and winter snow removal services for residential and commercial customers. Our team is committed to reliable service, professional communication, safe work practices, and consistent quality throughout the year.

Position Overview

We are seeking a dependable, organized, and professional Office Assistant to support the daily administrative and customer-service activities of our business. The successful candidate will help coordinate office operations, maintain accurate records, communicate with customers and field staff, and support scheduling, invoicing, and general business administration.

Schedule:8:30 a.m. to 5:00 p.m., Monday to Friday.

Main Duties and Responsibilities

• Answer phone calls, emails, and customer inquiries in a professional and timely manner.
• Schedule appointments, estimates, and service work, and coordinate daily schedules with field staff.
• Prepare and organize estimates, invoices, service documents, customer records, and other office paperwork.
• Follow up with customers regarding estimates, appointments, service details, and outstanding payments when required.
• Assist with basic bookkeeping, payment records, data entry, and QuickBooks-related administrative tasks.
• Maintain organized electronic and paper filing systems for customers, employees, suppliers, and company records.
• Support marketing, customer follow-up, and other general administrative activities as assigned.
• Communicate effectively with supervisors and employees to help ensure smooth day-to-day operations.

Requirements and Qualifications

• Strong reliability, organization, attention to detail, and time-management skills.
• Good written and verbal English communication skills and a professional customer-service manner.
• Comfortable using computers, email, Microsoft Office or similar office software, and online business systems.
• Ability to manage multiple tasks, prioritize work, and maintain accurate records.
• Ability to work independently while also cooperating effectively with supervisors and field employees.
• Previous office administration, customer service, scheduling, or bookkeeping experience is an asset.
• QuickBooks experience is an asset; training may be provided for the right candidate.

Thank you for your interest in joining Lagom Lawncare Service.

Additional Info

Job Type : Full-Time

Education Level : Associate Degree, High School

Experience Level : Entry Level

Job Function : Sales, Marketing, Customer Service