Office Assistant

Rig Logistics Inc.; Chestermere; On-site; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Dental care

Extended health care

Paid time off

Vision care

Job summary

Rig Logistics Inc. seeks an organized Office Assistant to support daily operations and act as the welcoming face of the office. You will handle front-desk duties, AR/billing support, and logistics tasks, including PODs and driver follow-ups, while ensuring accurate document control and timely communication with customers and staff.

The role emphasizes strong communication, proactive problem-solving, and meticulous clerical work in a hands-on, in-person setting based in Alberta.

Qualifications

• 1–2 years in office administration or clerical roles.
• Experience with Samsara or similar fleet tracking software.
• Basic understanding of Accounts Receivable and billing workflows.
• Confident phone manner for driver and customer collections.
• Proficiency in scanning tools and mainstream office software suites.
• Strong organizational skills and time management abilities.

Responsibilities

• Greet visitors and manage front desk communications.
• Answer phone calls and route them appropriately.
• Receive and distribute mail and deliveries daily.
• Attach PODs using Samsara and file documents.
• Scan hard copies for digital filing.
• Follow up with drivers to obtain missing PODs.
• Handle AR and basic billing tasks.
• Follow up with customers on outstanding receivables.
• Order stationery and manage general office supplies.
• Support daily administrative and clerical tasks.

Skills

Customer communication

Organizational skills

Time management

Samsara knowledge

AR basics

Phone etiquette

Office software

Scanning tools

Tools

Samsara

Job description

We are seeking an organized, proactive, and detail-oriented Office Assistant to support our daily operations. In this role, you will be the welcoming face of our office, handling essential front-desk duties while managing critical administrative, logistics, and billing support tasks. The ideal candidate is a strong communicator who can seamlessly balance clerical duties with proactive driver and customer follow-ups.

Key Responsibilities

Front Desk & Communications

• Greet and welcome visitors, clients, and employees warmly.
• Answer incoming phone calls and transfer them appropriately.
• Receive and distribute mail, packages, and deliveries daily.

Logistics & Document Control

• Attach Proof of Deliveries (PODs) using Samsara software.
• Scan hard copies of operational documents for digital filing.
• Follow up with drivers consistently to secure missing PODs.

Billing & Accounts Receivable

• Handle fundamental Accounts Receivable (AR) and billing tasks.
• Follow up with customers regarding outstanding and overdue receivables.

Office Administration

• Order stationery and general office supplies as required.
• Assist with diverse administrative and clerical tasks daily.

Requirements and Qualifications

• Experience: 1–2 years in office administration or clerical roles.
• Logistics Knowledge: Experience with Samsara or similar fleet tracking software.
• Finance Skills: Basic understanding of Accounts Receivable and billing workflows.
• Communication: Confident phone manner for driver and customer collections.
• Tech Skills: Proficiency in scanning tools and mainstream office software suites.
• Attributes: Strong organizational skills and excellent time management abilities.

Pay: $20.00-$23.00 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Work Location: In person