Front Office Assistant

Rig Logistics Inc.; Chestermere; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Dental care

Extended health care

Paid time off

Vision care

Job summary

Rig Logistics Inc. is seeking an organized Office Assistant to support daily operations at our in-person Canada location. You will manage front-desk duties, coordinate logistics, and assist with billing and accounts receivable, while maintaining clear communication with drivers and customers.

The role emphasizes strong organization, attention to detail, and proactive follow-ups to ensure PODs and documents are completed accurately and on time.

Qualifications

• 1–2 years in office administration or clerical roles.
• Experience with Samsara or similar fleet-tracking software.
• Basic understanding of Accounts Receivable and billing workflows.
• Confident phone manner for driver and customer communications.
• Proficiency with scanning tools and mainstream office software.

Responsibilities

• Greet and welcome visitors, clients and employees.
• Answer incoming phone calls and transfer them appropriately.
• Receive and distribute mail, packages, and deliveries.
• Attach PODs using Samsara and scan documents for digital filing.
• Follow up with drivers to obtain missing PODs.
• Handle basic AR and billing tasks and follow up on overdue receivables.
• Order stationery and office supplies; assist with various administrative tasks.

Skills

Communication

Organization

Time management

Detail oriented

Phone manner

Tools

Samsara

MS Office

Job description

We are seeking an organized, proactive, and detail-oriented Office Assistant to support our daily operations. In this role, you will be the welcoming face of our office, handling essential front-desk duties while managing critical administrative, logistics, and billing support tasks. The ideal candidate is a strong communicator who can seamlessly balance clerical duties with proactive driver and customer follow-ups.

Key Responsibilities

Front Desk & Communications

• Greet and welcome visitors, clients, and employees warmly.
• Answer incoming phone calls and transfer them appropriately.
• Receive and distribute mail, packages, and deliveries daily.

Logistics & Document Control

• Attach Proof of Deliveries (PODs) using Samsara software.
• Scan hard copies of operational documents for digital filing.
• Follow up with drivers consistently to secure missing PODs.

Billing & Accounts Receivable

• Handle fundamental Accounts Receivable (AR) and billing tasks.
• Follow up with customers regarding outstanding and overdue receivables.

Office Administration

• Order stationery and general office supplies as required.
• Assist with diverse administrative and clerical tasks daily.

Requirements and Qualifications

• Experience: 1–2 years in office administration or clerical roles.
• Logistics Knowledge: Experience with Samsara or similar fleet tracking software.
• Finance Skills: Basic understanding of Accounts Receivable and billing workflows.
• Communication: Confident phone manner for driver and customer collections.
• Tech Skills: Proficiency in scanning tools and mainstream office software suites.
• Attributes: Strong organizational skills and excellent time management abilities.

Pay: $20.00-$22.00 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Work Location: In person