Ocean Freight Operations Specialist

rhe; Richmond; Sur place; CAD 45 000 - 65 000; Plein temps

Résumé du poste

rhe is seeking a Logistics Coordinator to manage ocean freight shipments from origin to destination, including booking, documentation, and tracking. You will support air freight, coordinate with carriers, agents, and internal teams to ensure timely updates and accurate information.

You will prepare Bills of Lading and air waybills, negotiate rates with carriers, review costs, and assist with invoices and issue resolution.

Qualifications

• 3+ years of experience in freight forwarding or logistics, with strong Ocean Freight operations experience.
• Air Freight experience is a strong asset.
• Solid understanding of international freight forwarding processes, documentation, and shipment coordination.

Responsabilités

• Coordinate Ocean Freight shipments from origin to destination, including booking, documentation, pre-alerts, tracking, and delivery.
• Support Air Freight shipments and coordinate with airlines, agents, truckers, and other service providers as required.
• Communicate with customers, overseas agents, carriers, and internal teams to ensure timely shipment information.
• Prepare and issue shipping documentation, including Bills of Lading, Air Waybills, pre-alerts, and other required documents.
• Monitor shipments and provide regular status updates to customers and internal stakeholders.
• Coordinate pickups, deliveries, and Proofs of Delivery (PODs).
• Obtain and negotiate freight rates with carriers and service providers to support competitive pricing.
• Review and reconcile shipment costs, pending charges, payables, and profit-share requests.
• Prepare and issue customer invoices accurately and on time.
• Assist with claims and other shipment-related issues, ensuring appropriate follow-up and resolution.
• Maintain accurate client status reports and shipment files.
• Ensure files are completed and closed accurately and within established timelines.
• Identify and resolve operational issues while maintaining a high level of customer service.
• Perform other logistics-related duties as assigned.

Connaissances

Ocean freight operations

Air freight coordination

Freight rate negotiation

Customer service

Organization & time management

Attention to detail

MS Office

Excel

Formation

Bachelor's degree in Supply Chain Management or Logistics

Outils

MS Office

Excel

Word

Outlook

Description du poste

rhe is seeking a Logistics Coordinator to manage ocean freight shipments from origin to destination, including booking, documentation, and tracking. You will support air freight, coordinate with carriers, agents, and internal teams to ensure timely updates and accurate information.

You will prepare Bills of Lading and air waybills, negotiate rates with carriers, review costs, and assist with invoices and issue resolution.