Network & Systems Administrator

Oil-Dri Corporation of America; Blue Mountain; On-site; USD 81,000 - 102,000; Full time

Job summary

A leading manufacturer in specialty sorbent products is seeking an IT Support Specialist to provide technical assistance to users. The role involves configuring systems, supporting network infrastructure, and managing IT assets. Ideal candidates will have relevant IT experience and strong problem-solving skills, with opportunities for professional growth and competitive compensation.

Benefits

401(k) with 6% match

Annual bonus

Merit increases

Employee Stock Purchase Plan

Paid holidays

Fitness reimbursement

Qualifications

• 5 years of relevant IT support experience with an Associate’s degree or 3 years with a Bachelor’s degree.
• Experience leading direct reports preferred.
• Professional certifications from Microsoft or Cisco are a plus.

Responsibilities

• Configure and install new computers and systems.
• Support wireless data networking systems.
• Provide 24x7 on-call support for high-priority issues.

Skills

Troubleshooting

Interpersonal skills

Problem-solving

Communication

Education

Associate’s degree

Bachelor’s degree

Tools

Microsoft OS

Active Directory

VMWare

Office365

Job description

Blue Mountain Production Company, 31 County Road 827, Blue Mountain, Mississippi, United States of America

Req #2020

Tuesday, May 20, 2025

Oil-Dri Corporation of America is a leading manufacturer and supplier of specialty sorbent products for consumer and business-to-business markets. It has been recognized as a Top 100 workplace by the Chicago Tribune. Oil-Dri’s products are sold in pet care, animal health, fluids purification, agricultural, sports field, industrial, and automotive markets. The company controls millions of tons of mineral reserves, including calcium bentonite, attapulgite, and diatomaceous shale, with mines and manufacturing facilities in Georgia, Mississippi, Illinois, and California. As a family-controlled organization, Oil-Dri emphasizes honesty, integrity, and accountability, committed to its mission to Create Value From Sorbent Minerals.

Job Overview

This role provides technical assistance to computer system users, addressing questions and resolving issues related to hardware, software, printing, installation, email, and operating systems. It requires strong troubleshooting skills and the ability to work independently with remote supervision.

Responsibilities

1. Configure, install, and assist users with new computers and systems.
2. Configure, install, and deploy servers and network infrastructure, including switches, firewalls, and access points.
3. Support wireless data networking systems and plant data centers.
4. Manage security systems access controls.
5. Support telecommunications infrastructure and mobile technology deployment.
6. Log support calls and track requests through the Help Desk Ticketing System.
7. Collaborate with operations teams to troubleshoot and develop technical solutions, including PLCs and automation devices.
8. Maintain IT asset inventory and support print management and software solutions.
9. Provide 24x7 on-call support for high-priority issues during assigned weeks.

Qualifications

1. Associate’s degree with 5 years or Bachelor’s degree with 3 years of relevant IT support/infrastructure experience.
2. Experience leading direct reports (2-3 years preferred).
3. Server hardware experience, including RAID, VMWare, backup and recovery.
4. Proficiency with Microsoft OS and applications such as Active Directory, Intune, SharePoint, Office365, Teams.
5. Knowledge of networking concepts (LAN, WAN, TCP/IP, VLAN, Wi-Fi, DHCP, DNS, Ethernet).
6. Ability to make quick decisions independently and communicate effectively.
7. Strong interpersonal skills and patience with users of varying skill levels.
8. Ability to manage multiple projects efficiently.
9. Creative problem-solving skills for hardware and software solutions.
10. Professional certifications from Microsoft or Cisco are a plus.

Compensation

• Salary Range: $81,275 - $101,648
• Benefits include 401(k) with 6% match, annual bonus, merit increases, Employee Stock Purchase Plan, paid holidays, and fitness reimbursement.