National Accounts Director - Remote Growth & Strategy

OPENLANE; Brampton; Hybrid; CAD 125.000 - 150.000; Vollzeit

Benefits dieser Stelle

Medical benefits

401K

Paid vacation

Paternity leave

Disability insurance

Life insurance

Employee assistance program

Zusammenfassung

OPENLANE seeks a National Account Director to lead strategic relationships with commercial sellers across Canada. The role focuses on retaining high‑value clients, expanding revenue, and delivering data‑driven insights to optimize partnerships.

You will collaborate with Product, Operations, Regional teams, and Finance to align goals and drive portfolio growth while navigating a hybrid/remote work model. You will work with cross‑functional teams to ensure SLAs are met, manage contracts and fees,

Qualifikationen

• 5+ years in a corporate commercial environment with customer success/enterprise delivery exposure.
• Bachelor’s degree in Business Administration or related field.
• Proven track record managing national or regional commercial clients.

Aufgaben

• Strategic Account Leadership & Client Partnership: build relationships and align client and OPENLANE goals.
• Commercial Growth & Portfolio Expansion: identify revenue growth opportunities and upsell/cross-sell services.
• Client Value Delivery & Business Reviews: forecast metrics and communicate value to clients and stakeholders.
• Operational Alignment & SLA Management: ensure SLAs are met and coordinate issue resolution.
• Contract, Fee & Volume Ownership: manage contracts, fees, and volume forecasting for the portfolio.

Kenntnisse

Relationship management

Operations execution

Cross-functional leadership

Data-driven decisions

Communication

Ausbildung

Bachelor’s degree in Business Administration / Operations Management

Tools

CRM software

Jobbeschreibung

OPENLANE seeks a National Account Director to lead strategic relationships with commercial sellers across Canada. The role focuses on retaining high‑value clients, expanding revenue, and delivering data‑driven insights to optimize partnerships.

You will collaborate with Product, Operations, Regional teams, and Finance to align goals and drive portfolio growth while navigating a hybrid/remote work model. You will work with cross‑functional teams to ensure SLAs are met, manage contracts and fees,