Director, Client Growth — Remote, Strategic Accounts

Tech Sales Jobs; Vancouver; Remote; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible work environment

Competitive compensation

Training and development programs

Countless growth opportunities

CSR & Sustainability initiatives

Job summary

Sodexo is seeking a Director of Client Growth in Vancouver, BC, with extensive strategic account leadership to drive retention, renewals, and profitable growth across a national client portfolio.

You will partner with Operations and business leaders to deliver long-term client value, leading account plans, governance forums, and growth initiatives. Regular Canada-wide travel is required.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Finance, Hospitality Management, or a related field; MBA considered an asset.
• 10+ years of experience in strategic account management, business development, consultative sales, client retention, or commercial leadership.
• Proven success managing complex B2B, national, or multi-site client portfolios and delivering measurable growth and retention results.
• Experience building relationships with executive and C-suite stakeholders and influencing decision-making in a matrixed environment.
• Strong commercial acumen, financial literacy, negotiation, and relationship management skills.
• Demonstrated ability to lead cross-functional initiatives and drive results through collaboration and influence.
• Proficiency with CRM platforms, Microsoft 365, data analytics, pipeline management, and financial reporting tools.
• Experience in food services, facilities management, or operational services is considered a strong asset.
• English required; French-English bilingualism is strongly preferred.
• Willingness to travel approximately 25% to 40% within Canada.

Responsibilities

• Lead portfolio growth strategy & account planning.
• Drive client relationships & strategic governance with executive engagement.
• Manage retention, renewals & portfolio risk.
• Deliver organic growth through cross-selling and performance tracking.

Skills

Strategic account management

Executive relationships

Negotiation

CRM proficiency

Data analytics

Financial literacy

Education

Bachelor's degree in Business Administration

MBA considered an asset

Tools

CRM platforms

Microsoft 365

Data analytics tools

Financial reporting tools

Job description

Sodexo is seeking a Director of Client Growth in Vancouver, BC, with extensive strategic account leadership to drive retention, renewals, and profitable growth across a national client portfolio.

You will partner with Operations and business leaders to deliver long-term client value, leading account plans, governance forums, and growth initiatives. Regular Canada-wide travel is required.