Music Lessons Operations Manager

Long & McQuade Musical Instruments; Longueuil; On-site; CAD 42,000 - 56,000; Full time

Job summary

Long & McQuade Musical Instruments in Longueuil, QC, is seeking a Lessons Coordinator for the Music Lessons Centre. You will partner with the Director of Music Education to apply policies and supervise teachers and staff across schedules, classrooms, and student accounts.

The role requires coordinating recitals, promoting the centre, and ensuring attendance, payments, and revenue projections are managed accurately.

Qualifications

• Minimum three years of instrumental music studies in school or through private lessons.
• Strong knowledge of music education.
• Must be able to work weekdays, weeknights and weekends.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Proven sales and customer service skills.
• Basic office administration and customer account management skills.
• Ability to manage people.

Responsibilities

• Interview, select and provide orientation for suitable teachers
• Coordinate teacher schedules and room schedules
• Promote and market the Music Lesson Centre
• Register students and enforce attendance and payment policies
• Maintain accurate student and teacher attendance records
• Train and supervise lesson staff
• Manage overdue customer lesson accounts
• Resolve student and parent problems and complaints
• Develop and coordinate group programs and classes
• Schedule and plan bi-annual student recitals
• Evaluate teachers for job effectiveness and rate increases
• Liaise with store staff to promote Long & McQuade products and services
• Maintain studios and studio equipment
• Regularly review Lesson Centre revenue and growth projections

Skills

Instrumental music

Music education knowledge

People management

Sales & customer service

Verbal & written communication

Team leadership

Office administration

Education

Three years instrumental music studies

Tools

MS Office

Job description

Long & McQuade Musical Instruments in Longueuil, QC, is seeking a Lessons Coordinator for the Music Lessons Centre. You will partner with the Director of Music Education to apply policies and supervise teachers and staff across schedules, classrooms, and student accounts.

The role requires coordinating recitals, promoting the centre, and ensuring attendance, payments, and revenue projections are managed accurately.