Lessons Coordinator

Long & McQuade Limited; Calgary; On-site; CAD 50,000 - 75,000; Full time

Job summary

Long & McQuade Limited in Calgary, AB is seeking a Music Lesson Centre Manager responsible for overseeing all aspects of the Music Lesson Centre. Working closely with the Director of Music Education, you will hire and orient teachers, manage schedules, promote the centre, handle student registrations, attendance, and payments, and supervise staff.

You will maintain records, resolve student or parent issues, coordinate programs and recitals, liaise with store staff to market Long & McQuade

Qualifications

• Minimum three years of instrumental music studies in school or through private lessons.
• Strong knowledge of music education.
• Excellent verbal and written communication skills.
• Proven sales and customer service skills.
• Ability to manage people.

Responsibilities

• Interview, select and provide orientation for suitable teachers.
• Coordinate teacher schedules and room schedules.
• Promote and market the Music Lesson Centre.
• Register students and enforce attendance and payment policies.
• Maintain accurate student and teacher attendance records.
• Confirm and administer teacher pays.
• Train and supervise lesson staff.
• Manage overdue or delinquent customer lesson accounts.
• Resolve student and parent problems and complaints.
• Develop and coordinate group programs and classes.
• Schedule and plan bi‑annual student recitals.
• Evaluate teachers for job effectiveness and rate increases.
• Liaise with store staff to promote and market Long & McQuade products and services.
• Maintain studios and studio equipment.
• Regularly review Lesson Centre revenue and growth projections.

Skills

People management

Staff training

Scheduling

Customer service

Sales

Communication skills

Marketing

Budget monitoring

Education

Instrumental music studies (minimum 3 years)

Job description

Location

3404 5 Avenue NE
Calgary East, AB

Job Description

You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures.

• Interview, select and provide orientation for suitable teachers
• Coordinate teacher schedules and room schedules
• Promote and market the Music Lesson Centre
• Register students and enforce attendance and payment policies
• Maintain accurate student and teacher attendance records
• Confirm and administer teacher pays
• Train and supervise lesson staff
• Manage overdue or delinquent customer lesson accounts
• Resolve student and parent problems and complaints
• Develop and coordinate group programs and classes
• Schedule and plan bi‑annual student recitals
• Evaluate teachers for job effectiveness and rate increases
• Liaise with store staff to promote and market Long & McQuade products and services
• Maintain studios and studio equipment
• Regularly review Lesson Centre revenue and growth projections

Job Requirements

• Minimum three years of instrumental music studies in school or through private lessons
• Strong knowledge of music education
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Proven sales and customer service skills
• Basic office administration and customer account management skills
• Ability to manage people