Mitigation- Crew Chief

iicrc-careers; Ottawa; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Job summary

Paul Davis Ottawa and Lanark Restoration is seeking an experienced Crew Chief to lead emergency restoration crews across residential and commercial properties. You will model safety, quality, and customer service on every site while guiding teams to complete projects efficiently.

You'll leverage your leadership experience, IICRC training, and strong communication skills to train crew members, coordinate operations, and ensure exceptional outcomes for clients during disasters.

Qualifications

• Minimum of 2 IICRC Certifications (or equivalent) in water, fire, and mold restoration.
• 2–3 years of restoration/mitigation experience.
• Proven leadership experience managing teams in restoration or construction.
• Ability to lift up to 75 lbs in physically demanding environments.
• Ontario G-Class Driver’s License with clean driving record.
• Strong communication and problem-solving for a fast-paced environment.
• Flexibility to work varied hours, including on-call and emergencies.

Responsibilities

• Lead emergency response teams and manage projects with safety and quality.
• Be main contact for customers, guiding them through the restoration process.
• Train and mentor crew members on best practices and safety.
• Oversee daily operations: equipment maintenance, safety checks, inventory.
• Coordinate emergency mitigation for water, fire, mold recovery.
• Perform hands-on tasks: debris removal, equipment setup, site prep.
• Collaborate with management to ensure timely project completion.

Skills

Leadership

Communication

Problem-solving

Team motivation

Driver's License

Tools

IICRC Certifications

Job description

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Join the Paul Davis Ottawa and Lanark Restoration Dream Team - Crew Chief

REPORTS TO: Mitigation Manager

LOCATION: Ottawa, ON, Canada

Are you a leader in the restoration industry, ready to take your career to the next level with a company that truly cares? At Paul Davis Ottawa and Lanark, we don't just rebuild properties - we restore lives. We're looking for passionate, experienced Crew Chiefs to join our team of restoration heroes. If you're ready to lead with purpose and make an impact, we want to hear from you!

Why Choose Paul Davis Ottawa?

• Impactful Work: Every day, you'll be helping families and businesses recover from disasters, making a real difference in their lives when they need it most.
• Growth Opportunities: We believe in empowering our team members with continuous training, certifications, and career development. We're committed to helping you grow, both personally and professionally.
• Supportive, Fun Work Culture: At Paul Davis, we're more than just coworkers - we're a family. We foster an inclusive, fun, and supportive environment where everyone is valued.
• Competitive Compensation & Benefits: We offer attractive pay, a comprehensive benefits package, and a clear career advancement path.

As a Crew Chief, you will be the guiding force for multiple emergency restoration crews, ensuring that each job is completed with excellence. You will lead by example, setting the standard for safety, quality, and customer service on every job site. Your experience and leadership will drive the success of our team as we respond to emergencies across residential and commercial properties.

Key Responsibilities:

• Lead emergency response teams and manage restoration projects, ensuring the highest standards of quality and safety.
• Serve as the main point of contact for customers, providing exceptional service and guidance throughout the restoration process.
• Train and mentor crew members, ensuring adherence to best practices, safety protocols, and company policies.
• Oversee daily operations, including equipment maintenance, safety checks, and inventory management.
• Coordinate and execute emergency mitigation efforts, including water, fire, mold, and other disaster recovery services.
• Perform hands-on tasks, including debris removal, equipment setup, and site preparation, while ensuring a clean and safe work environment.
• Collaborate closely with management to ensure timely project completion and customer satisfaction.

Qualifications:

• A minimum of 2 IICRC Certifications (or equivalent experience/ willing to get certified in other) with expertise in water, fire, and mold restoration.
• Industry Experience - At least 2-3 years of restoration/mitigation experience.
• Proven leadership experience, with a track record of successfully managing teams in the restoration or construction industry.
• Strong communication and problem-solving skills, with the ability to lead and motivate others in a fast-paced, high-pressure environment.
• Knowledge of industry-specific tools and equipment, and the ability to troubleshoot and maintain them.
• A valid Ontario G-Class Driver’s License and a clean driving record.
• Ability to lift up to 75 lbs and work in physically demanding environments.
• Flexibility to work varied hours, including on-call and emergency response situations.

Preferred Certifications:

• Water Restoration Technician
• Applied Structural Drying
• Fire & Smoke Restoration
• Asbestos Worker/Supervisor
• Applied Microbial Restoration Technician

What We’re Looking For:

• A passion for helping others and making a difference in the community.
• Strong problem-solving skills and the ability to adapt quickly in emergency situations.
• A team player with excellent communication skills who can motivate, coach, and develop others.
• Commitment to safety, quality, and customer service - you set the standard for our team.

Compensation and Benefits:

• Competitive Pay, Overtime and On-Call Bonuses
• Career Pathway to Senior Crew Chief & other Leadership Roles
• Paid Certifications & Industry Training
• Comprehensive Health & Dental Benefits
• Referral program.
• Fun & Supportive Work Culture

About Paul Davis

Paul Davis is an industry leader in property damage restoration, offering a dynamic work environment where your contributions matter. At Paul Davis Ottawa, we are committed to continuous improvement and providing career development opportunities. Our company thrives on teamwork, customer service, and leadership.

Website: Paul Davis Restoration Canada