Lead Mitigation Technician

ServiceMaster Clean of Fraser Valley; Surrey; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Company shirts

Company cell phone

Company vehicle

RRSP matching after one year

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Job summary

Paul Davis Restoration is seeking a Lead Mitigation Technician to direct and support on-site crews handling water, fire, mold, and storm damage. You will oversee drying, cleaning, and demolition tasks while ensuring safety protocols and timely project progression.

Strong leadership and customer-focused communication are essential. This role requires a High School Diploma or GED and 1+ years in a craft or manual labor, with preference for restoration exposure.

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in a craft, trade, or manual labor position or equivalent schooling.

Responsibilities

• Direct, train, and motivate a crew of technicians on-site.
• Respond quickly to water, fire, mold, or storm damage.
• Implement drying, cleaning, and demolition tactics to prevent further loss.
• Communicate the restoration process clearly to anxious property owners.
• Enforce safety protocols while maintaining project timelines.

Skills

Team leadership

Customer service

Restoration equipment

Damage assessment

Education

High School Diploma or GED

Tools

Dehumidifiers

Air movers

Moisture meters

Job description

Benefits:

• Company shirts
• Company cell phone
• Company vehicle
• RRSP matching after one year
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team!

Our company's mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you!

Lead Mitigation Technician
$26.00 - $35.00 per hour (depending on experience) + on-call bonus

Responsibilities:

• Direct, train, and motivate a crew of technicians on-site.
• Respond quickly to water, fire, mold, or storm damage.
• Implement drying, cleaning, and demolition tactics to prevent further loss.
• Communicate the restoration process clearly to anxious property owners.
• Enforce safety protocols while maintaining project timelines.

Essential Skills and Traits

• A natural desire to guide teams and manage projects under pressure.
• Mastery of restoration equipment like dehumidifiers, air movers, and moisture meters.
• Ability to assess damage rapidly and adapt strategies on the fly.
• Empathy for the customer paired with clear documentation for insurance adjusters.

Required Education and Experience:

• High School Diploma or GED required
• Customer Service experience
• 1+ years of experience in a craft, trade, or manual labor position or equivalent schooling

Preferred Education and Experience:

• 2+ years of experience within the restoration industry

Physical Requirement:

• Constantly moves about job sites
• Constantly positions self to move about job sites; stairs, walkways, and crawl spaces
• Occasionally ascends and descends a ladder to complete jobs
• Must be able to observe and perceive information on a computer and documents
• Must be able to communicate and converse with customers over the phone and face to face
• Frequently will lift up to 60lbs
• Ability to safely operate a company vehicle

Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.