Lead Restoration Technician

ServiceMaster Clean of Fraser Valley; Grande Prairie; Hybrid; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Training & development

Company parties

Competitive salary

Dental insurance

Free uniforms

Job summary

Paul Davis Grande Prairie is seeking an experienced Lead Restoration Technician to oversee emergency mitigation projects from start to finish, ensuring safety and quality. You will mentor Mitigation Technicians, coordinate with homeowners and insurers, and maintain equipment and documentation.

This role requires strong leadership and communication in challenging environments. As a lead, you will manage on-site teams, uphold industry standards, and communicate clearly with clients and project

Qualifications

• Previous restoration or mitigation experience required.
• Leadership or crew lead experience preferred.
• IICRC Water Restoration Technician (WRT) certification is considered a strong asset.
• Additional IICRC certifications (ASD, FSRT, AMRT, OCT, etc.) are an asset.
• Strong understanding of drying principles, moisture monitoring, and mitigation best practices.
• Excellent communication and customer service skills.
• Strong organizational and problem-solving abilities.
• Ability to work independently while leading a team.
• Valid driver’s license with a clean driving record.
• Fluent in English.
• Ability to lift up to 75 lbs and perform physically demanding work in various weather conditions.
• Willingness to work overtime and participate in an emergency on-call rotation.

Responsibilities

• Lead water, fire, storm, mold, and emergency mitigation projects.
• Perform water extraction, structural drying, demolition, board-up, tarping, mold remediation, and contents protection.
• Supervise and mentor Mitigation Technicians on job sites.
• Ensure projects are completed safely, efficiently, and according to company and industry standards.
• Communicate professionally with homeowners, insurance adjusters, property managers, and project managers.
• Complete job documentation, moisture mapping, photos, and reports using company technology.
• Monitor equipment placement and drying progress while maintaining accurate records.
• Participate in the on-call emergency response rotation, including evenings, weekends, and holidays as required.
• Maintain company vehicles, tools, and equipment in clean, organized, and ready-to-deploy condition.
• Assist with warehouse operations, inventory, and equipment maintenance when needed.
• Promote a positive team environment while delivering exceptional customer experiences.

Skills

Leadership

Communication

Customer service

Moisture monitoring

Physical stamina

Fluent English

Education

IICRC WRT certification

IICRC other certifications

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms

Lead Restoration. Support People. Rebuild Communities.

At Paul Davis Restoration, we're more than a restoration company—we help people recover after life's unexpected events. Whether responding to water, fire, storm, or mold damage, our team restores homes, businesses, and peace of mind.

We're looking for an experienced Lead Restoration Technician to join our Grande Prairie team. This is an excellent opportunity for someone who enjoys leading by example, mentoring others, and delivering exceptional service during challenging situations.

What You'll Do

As a Restoration Technician, you'll oversee emergency mitigation projects from start to finish while ensuring work is completed safely, efficiently, and to Paul Davis and industry standards.

Your responsibilities will include:

• Lead water, fire, storm, mold, and emergency mitigation projects.
• Perform water extraction, structural drying, demolition, board-up, tarping, mold remediation, and contents protection.
• Supervise and mentor Mitigation Technicians on job sites.
• Ensure projects are completed safely, efficiently, and according to company and industry standards.
• Communicate professionally with homeowners, insurance adjusters, property managers, and project managers.
• Complete job documentation, moisture mapping, photos, and reports using company technology.
• Monitor equipment placement and drying progress while maintaining accurate records.
• Participate in the on-call emergency response rotation, including evenings, weekends, and holidays as required.
• Maintain company vehicles, tools, and equipment in clean, organized, and ready-to-deploy condition.
• Assist with warehouse operations, inventory, and equipment maintenance when needed.
• Promote a positive team environment while delivering exceptional customer experiences.

What We're Looking For

• Previous restoration or mitigation experience required.
• Leadership or crew lead experience preferred.
• IICRC Water Restoration Technician (WRT) certification is considered a strong asset.
• Additional IICRC certifications (ASD, FSRT, AMRT, OCT, etc.) are an asset.
• Strong understanding of drying principles, moisture monitoring, and mitigation best practices.
• Excellent communication and customer service skills.
• Strong organizational and problem-solving abilities.
• Ability to work independently while leading a team.
• Valid driver's licence with a clean driving record.
• Fluent in English.
• Ability to lift up to 75 lbs and perform physically demanding work in various weather conditions.
• Willingness to work overtime and participate in an emergency on-call rotation.

Why Join Paul Davis?

When disaster strikes, our team is there to help families and businesses recover. Every project is an opportunity to make a meaningful difference in someone's life.

At Paul Davis Grande Prairie, you’ll join a team that values professionalism, teamwork, accountability, and continuous improvement.

We offer:

• Competitive wages, based on experience and certifications.
• Overtime opportunities.
• Comprehensive health and dental benefits.
• Paid industry training and certification opportunities.
• Leadership development and career advancement.
• Cross-training across restoration and reconstruction divisions.
• Supportive, team-oriented work environment.
• Opportunities to build a long-term career with an industry leader.

Ready to Make a Difference?