Midtown Property Concierge | Resident Services

Shiplake Properties Ltd.; Toronto; Vor Ort; CAD 22.000 - 31.000; Vollzeit

Zusammenfassung

Shiplake Properties Ltd. in Toronto is seeking energetic Front Desk Representatives to elevate residents' experience and drive operational excellence.

You will greet guests, handle deliveries, book amenities, and assist with move-ins while maintaining a welcoming lobby and accurate records. A strong customer service mindset and proficiency with MS Office and property software are essential.

Qualifikationen

• Exceptional interpersonal skills with a strong customer service orientation.
• Excellent written and verbal communication for clear, professional interactions.
• Proficiency in Microsoft Office and comfort with learning new software.
• Thrives in a fast-paced environment and manages multiple priorities.
• Experience with Yardi or similar property management software is a strong asset.

Aufgaben

• Greet guests and residents professionally and courteously.
• Notify residents about parcel and mail deliveries.
• Monitor CCTV and review footage as needed.
• Assist with move-ins, tours, and amenity bookings.
• Maintain lobby and mailroom cleanliness and organization.
• Log maintenance requests and resident communications.

Kenntnisse

Customer service

Communication

MS Office

Multi-tasking

Tools

MS Office Suite

Yardi

Jobbeschreibung

Shiplake Properties Ltd. in Toronto is seeking energetic Front Desk Representatives to elevate residents' experience and drive operational excellence.

You will greet guests, handle deliveries, book amenities, and assist with move-ins while maintaining a welcoming lobby and accurate records. A strong customer service mindset and proficiency with MS Office and property software are essential.