Leasing & Community Experience Assistant

QuadReal Property Group; Toronto; In loco; CAD 50.000 - 55.000; Tempo pieno

Descrizione del lavoro

QuadReal Property Group is seeking an Assistant Community Manager in Toronto, Ontario. You will oversee leasing, resident relations, and engagement programs while coordinating marketing, administration, and front desk tasks to ensure smooth property operations.

The role emphasizes customer service excellence, attention to detail, and proficient use of Yardi Voyager and MS Office. Prior property management experience is preferred and a strong team-oriented mindset is essential.

Competenze

• Passion for excellence in customer service delivery.
• Administrative and Property Management experience an asset.
• Two years relevant experience and post-secondary education preferred.
• Ability to communicate effectively and professionally, both oral and written.
• Strong attention to detail, problem-solving, and follow-up are required.
• Knowledge of Yardi Voyager and MS Office preferred.
• Self-starter with initiative, flexibility and professionalism.

Mansioni

• Leasing: manage leasing and resident relations, conduct property tours, document activity in Yardi Voyager and Rent Café.
• Marketing: conduct market surveys, analyze competition, advise on pricing and strategy to maximize revenue.
• Administration and Reporting: complete leasing documents and notices in Yardi Voyager and Rent Café; file and track records.
• Office Management: provide admin support, manage notices, maintain supplies and contact lists.
• Customer Service: handle inquiries, feedback and complaints professionally, represent QuadReal values.
• Accounts Receivable: collect rent, monitor aged receivables, escalate delinquency per policy.
• Maintenance/Health & Safety: coordinate move-ins/outs, inspect suites, ensure safety compliance.

Conoscenze

Customer service

Communication

Attention to detail

Teamwork

Problem-solving

Formazione

Post-secondary education preferred

Strumenti

Yardi Voyager

MS Office

Descrizione del lavoro

QuadReal Property Group is seeking an Assistant Community Manager in Toronto, Ontario. You will oversee leasing, resident relations, and engagement programs while coordinating marketing, administration, and front desk tasks to ensure smooth property operations.

The role emphasizes customer service excellence, attention to detail, and proficient use of Yardi Voyager and MS Office. Prior property management experience is preferred and a strong team-oriented mindset is essential.