Membership & Benefits Administrator

Alberta Medical Association; Edmonton; Hybrid; CAD 55,000 - 71,000; Full time

Benefits offered by this job

None

Job summary

The Alberta Medical Association (AMA) is seeking a Membership and Benefits Administrator to support the Member Services team with secretariat duties and benefits administration.

This temporary role runs until February 26, 2027, with potential for extension. Based in Edmonton or Calgary, the position offers hybrid work and occasional travel to support department activities.

Qualifications

• High School Diploma.
• Five years of progressive experience including program or benefit coordination.
• Excellent written and verbal communication.
• Ability to work independently and adapt to team needs.
• Willing to work overtime as required.

Responsibilities

• Coordinate program planning activities including application development, communication strategy, and quality assurance process.
• Allocate annual allotments and complete the annual fund expiry process.
• Coordinate information transfer from the Canadian Medical Protective Association (CMPA).
• Maintain membership data and provide Secretariat support.
• Maintain website and ensure information is current and accessible.
• Take minutes and distribute to committee members.
• Provide support for Parental Leave Program, CME, and MLR as needed.

Skills

Written communication

Verbal communication

Independent work

Adaptability

Prioritization

Overtime

Education

High School Diploma

Job description

The AMA is recruiting for the position of Membership and Benefits Administrator. As a member of the Member Services team, the Membership and Benefits Administrator will play a critical role in ensuring that AMA initiatives are supported through secretariat support and member benefit administration.

This is a temporary position till February 26, 2027, and there may be a possibility for extension.

Who are we?

The AMA is the official voice of the medical profession in Alberta. The association advocates for and supports Alberta physicians, strengthening their leadership in the provision of sustainable health care. For more information on the AMA please visit our website at www.albertadoctors.org .

Why work for the AMA?

At the AMA, we know that employees are fundamental to our success as an organization. We take pride in hiring client-oriented relationship builders who embrace teamwork, personal growth and development and truly want to help us succeed. As part of our employee experience, we provide a competitive compensation package, benefits, work-life balance and development opportunities.

The AMA has a hybrid work environment. The successful candidate will be based out of our Edmonton or Calgary office and will have the opportunity to work from home but will be required to go into the office or attend in person when required. Some infrequent travel is required to support department activities.

Team Overview

The Membership and Benefits Department is responsible for the maintenance and integrity of membership data and for the ongoing administration of the negotiated benefits.

Position Overview

This position is a key source of maintenance of membership data information. and provide Secretariat support.

Backup for Parental Leave Program (PLP), Continuing Medical Education (CME) and Medical Liability Reimbursement (MLR) benefits.

Key Responsibilities

• Coordinate program planning activities including application development, communication strategy, and quality assurance process.
• Allocate annual allotments and complete the annual fund expiry process.
• Coordinate program planning activities including application development, communication strategy, and quality assurance process.
• Coordinate the information transfer from the Canadian Medical Protective Association (CMPA).
• Membership
  • Respond to membership and benefits inquiries.
  • Maintenance of membership data.
• Parental Leave Program
  • Provide support as required for the Parental Leave Program.
  • Process Parental Leave claims.
• Other Duties
  • Maintain website ensuring information is current and accessible.
  • Provide Secretariat support, organizing Committee meetings, take minutes and distribute to committee members.
  • Other duties as assigned.

Education and Experience

• High School Diploma.
• Five years of progressive experience including program or benefit coordination.

Skills

• Good written and verbal communication skills.
• Ability to work independently in areas of responsibility but adaptable and flexible enough to contribute effectively to the membership and benefits team.
• Able to change, accept new responsibilities and support other team members during peak periods.
• Able to prioritize and organize independent projects with team priorities.
• Must be available to work occasional overtime.

We thank all applicants for their interest in joining our team, please note that only those selected for an interview will be contacted. The successful candidate will be required to complete all applicable background checks (which may include criminal, identity, educational and/or credit) and professional reference checks satisfactory to the AMA.

The salary for this role is between $54,633 - $71,022 per annum.