Member Service Representative - 12 month term

Provincialcu; Town of Tignish; On-site; CAD 46,000 - 51,000; Full time

Benefits offered by this job

Strong culture

Competitive compensation

Comprehensive benefits

Paid time off

Annual fitness allowance

Clothing allowance

Job summary

Provincial Credit Union in Tignish, PE, is seeking a Member Service Representative for a 12-month term. You will provide courteous account services, inform members about new services, and maintain professional knowledge through training in risk and cash management guidelines.

The role requires a High School Diploma and demonstrated commitment to superior customer service, with strong organizational and communication skills.

Qualifications

• High School Diploma is required or equivalent.
• Demonstrated experience and eagerness to provide superior customer service.

Responsibilities

• Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions.
• Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
• Maintain professional and technical knowledge of the position by completing training and development in all associated risk and cash management guidelines as provided.

Skills

Customer service

Attention to detail

Professional communication

Microsoft Office

Adaptability to new technologies

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Member Service Representative - 12 month term

Branch Location: Tignish, PE

At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. We’re on a mission to provide trusted financial advice, education, and planning that empowers Islanders to thrive.

When you join us, you’ll become part of a supportive, innovative team that’s passionate about delivering exceptional member experiences and making a real impact in our communities. If you’re ready togrow your career while helping others grow their financial future,we’d love to meet you.

What You’ll Do:

• Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions.
• Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
• Maintain professional and technical knowledge of the position by completing training and development in all associated risk andcash management guidelines as provided.

What You Have:

Required Education and Experience

• High School Diploma
• Demonstrated experience and eagerness to provide superior customer service

Skills and Abilities

• Experience and eagerness to provide superior customer service.
• Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
• Professional manner and poise, and sensitivity in dealing with confidential information and materials.
• Excellent verbal and written communication skills.
• Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

• A Strong, Positive Culture– Work with an engaged, community-focused team where collaboration, respect, and belonging come first.
• Competitive Compensation– Earn a market-aligned salary plus the opportunity for an annual bonus.
• Comprehensive Benefits– Access a flexible health and dental plan, sick time.
• Generous Time Off– Enjoy two weeks of vacation, plus two personal daysand two volunteer daysto recharge and give back.
• Unique Employee Perks–Annual fitness & clothing allowance.
• Salary Range: $45,870 - $50,967.
• This is a 12 month term position.

Additional Information

• Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).
• Closing Date: October 2nd, 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.