Member Experience Specialist – Banking

Provincialcu; Tyne Valley; On-site; CAD 46,000 - 51,000; Full time

Benefits offered by this job

People-First culture

Competitive pay

Comprehensive benefits

Work-life balance

Career progression

Tuition reimbursement

Job summary

Provincial Credit Union in Tyne Valley, PEI, is hiring a Member Service Representative to be the first greeting for members, handle daily transactions, and explain products to help members reach their financial goals.

You'll join a people-first culture with competitive pay, comprehensive benefits, and opportunities for growth. A high school diploma and customer service experience are valued, with training provided to build expertise in banking products and services.

Qualifications

• High School Diploma is required.
• Customer service experience is asset; applicants from retail, hospitality, administrative and other service backgrounds are welcome.
• Experience handling confidential information with professionalism and discretion.

Responsibilities

• Be the first point of contact for members visiting the branch.
• Process deposits, withdrawals, bill payments, and other daily transactions.
• Help members understand products and services that support their financial goals.
• Deliver a friendly, accurate, and efficient member experience.

Skills

Customer service

Organizational skills

Professional communication

Written & verbal communication

Microsoft Office

Education

High School Diploma

Tools

Microsoft Suite

Job description

Provincial Credit Union in Tyne Valley, PEI, is hiring a Member Service Representative to be the first greeting for members, handle daily transactions, and explain products to help members reach their financial goals.

You'll join a people-first culture with competitive pay, comprehensive benefits, and opportunities for growth. A high school diploma and customer service experience are valued, with training provided to build expertise in banking products and services.