Member Experience Specialist

Movati Athletic Inc.; Richmond Hill; On-site; CAD 24,000 - 32,000; Part time

Benefits offered by this job

Complimentary membership

Free uniform

Ongoing training

Job summary

Movati Athletic Inc. is looking for a Member Experience Associate in Richmond Hill, Canada, to enhance our members' experiences by delivering exceptional customer service. You will be responsible for managing member concerns, assisting with retail operations, and ensuring cleanliness throughout the club.

The ideal candidate has experience in customer service, holds a High School Diploma, and maintains current CPR & First Aid certifications. We offer competitive wages, flexible scheduling, and benefits after 3 months of full-time employment.

Qualifications

• 1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.).
• Current CPR & First Aid are required and must be maintained through employment.

Responsibilities

• Proactively manage and resolve all member concerns.
• Provide exceptional customer service to retail operations (cafe and pro-shop).
• Complete all cleaning duties accurately and timely.
• Maintain up-to-date knowledge of programs, products, and services.

Skills

Customer service

Multi-tasking

Communication

Education

High School Diploma or equivalent experience

Job description

Movati Athletic Inc. is looking for a Member Experience Associate in Richmond Hill, Canada, to enhance our members' experiences by delivering exceptional customer service. You will be responsible for managing member concerns, assisting with retail operations, and ensuring cleanliness throughout the club.

The ideal candidate has experience in customer service, holds a High School Diploma, and maintains current CPR & First Aid certifications. We offer competitive wages, flexible scheduling, and benefits after 3 months of full-time employment.