Member Experience Associate — Flexible Hours, Perks

Movati Athletic Inc.; Northwestern Ontario; Hybrid; CAD 24,000 - 32,000; Part time

Benefits offered by this job

Complimentary membership

Free uniform

Flexible scheduled hours

Ongoing training

Job summary

Movati Athletic Inc. is looking for a Member Experience Associate in Thunder Bay, Ontario, to enhance customer service and member experience.

The role includes managing member concerns, ensuring cleanliness, and providing exceptional service at retail operations. Ideal candidates possess strong communication skills and a commitment to customer satisfaction.

Movati offers competitive wages and benefits, along with opportunities for ongoing training and development.

Qualifications

• 1+ years of customer service experience in a related industry is an asset.
• Current CPR & First Aid are required.
• Additional certifications related to customer service preferred.

Responsibilities

• Promote outstanding customer service practices.
• Manage and resolve member concerns.
• Provide exceptional service to retail operations.
• Complete administrative tasks accurately and promptly.

Skills

Customer service

Communication skills

Multi-tasking

Education

High School Diploma or equivalent

Job description

Movati Athletic Inc. is looking for a Member Experience Associate in Thunder Bay, Ontario, to enhance customer service and member experience.

The role includes managing member concerns, ensuring cleanliness, and providing exceptional service at retail operations. Ideal candidates possess strong communication skills and a commitment to customer satisfaction.

Movati offers competitive wages and benefits, along with opportunities for ongoing training and development.