Medical Office Assistant

Cencora | Pharma solutions; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Medical Office Assistant to support a high-volume gynecologic surgical practice. The successful candidate will be responsible for managing patient interactions, scheduling surgeries, and maintaining accurate medical records. This full-time role requires strong organizational skills, knowledge of medical terminology, and a professional demeanor, along with the flexibility to work across two clinic locations in Burnaby and Vancouver.

Benefits

Extended health care

Paid time off

Qualifications

• 1 year of experience as a Medical Office Assistant (required).
• Experience in a busy medical office, preferably in gynecology or surgical.

Responsibilities

• Greet and check-in patients in a professional manner.
• Schedule surgeries and manage appointment bookings.
• Maintain and organize patient medical records.

Skills

Organizational skills

Medical terminology

Communication skills

Customer service skills

Attention to detail

Education

DCS / DEC

Tools

Electronic Medical Records (EMR)

Hospital booking systems

Job description

Overview:
We are seeking a mature, organized, and motivated Medical Office Assistant to join our high-volume gynecologic surgical practice. The ideal candidate will be experienced, detail-oriented, and capable of thriving in a fast-paced medical environment. Strong organizational skills, medical terminology knowledge, and OR booking experience are essential.

Key Responsibilities:

• Greet and check in patients in a courteous and professional manner
• Answer phone calls and manage appointment scheduling
• Verify and update patient demographics and insurance information
• Maintain and organize patient medical records
• Schedule surgeries and complete hospital booking packages
• Coordinate referrals to specialists and external healthcare providers
• Handle document management: filing, faxing, and scanning
• Process billing and insurance claims
• Maintain compliance with privacy and healthcare regulations
• Provide administrative support to physicians and clinical staff as needed

Requirements:

• Previous experience in a busy medical office, preferably gynecology or surgical
• Proficient in medical terminology and surgical scheduling procedures
• Strong working knowledge of Electronic Medical Records (EMR) systems
• Excellent communication, interpersonal, and customer service skills
• Ability to multitask, prioritize, and remain calm under pressure
• Exceptional attention to detail and organizational abilities
• Reliable transportation and flexibility to work at two clinic locations
• Professional demeanor and a team-oriented attitude
• Willing and able to travel between two clinic locations as needed (Burnaby and Vancouver)

Preferred Qualifications:

• Experience with hospital booking systems and surgical coordination
• Knowledge of billing practices and insurance claim processing
• Capable of transitioning between responsibilities with composure and focus

If you are a dependable and driven individual who thrives in a dynamic clinical setting, we encourage you to apply and become part of our dedicated team.

Job Type: Full-time

Pay: $25.00-$28.00 per hour

Benefits:

• Extended health care
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Burnaby, BC V5G 1T4: reliably commute or plan to relocate before starting work (required)

Education:

• DCS / DEC (preferred)

Experience:

• MOA: 1 year (required)

Work Location: In person