Medical Office Assistant (Full-Time, Temporary – Up to 18 Months)

Pacific Centre for Reproductive Medicine; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in fertility care is seeking a compassionate Medical Office Assistant to join their dedicated team. This full-time, temporary role offers an opportunity to make a meaningful impact in patient-centered care. You will coordinate clinical visits, manage patient records, and deliver exceptional service to patients and families. With a focus on teamwork and excellence, this position offers competitive compensation, comprehensive benefits, and a supportive workplace culture. If you are passionate about healthcare and thrive in a fast-paced environment, this is the perfect opportunity for you to grow your career and make a difference.

Benefits

Competitive Compensation

Comprehensive Benefits

Generous Time Off

Employee Assistance Program (EAP)

Wellness Tools

Supportive Team Culture

Professional Growth Opportunities

Modern, Inspiring Workplace

Qualifications

• Minimum of 3 years in a Medical Office Assistant role or similar healthcare setting.
• Medical Office Assistant diploma or certificate from a recognized institution.

Responsibilities

• Schedule and coordinate clinical visits, ultrasounds, lab tests, and procedures.
• Manage patient records and workflows using EMR systems.

Skills

Patient Care

Organizational Skills

Communication Skills

Attention to Detail

Customer Service

Education

Medical Office Assistant diploma or certificate

Tools

EMR systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Medical Office Assistant (MOA) – Full-Time, Temporary (Up to 18 Months)

Location: On-Site | 500 4601 Canada Way, Burnaby, BC V5G 4X7
Schedule: Monday to Friday | Office Hours
Contract Length: Up to 18 months (with the possibility of extension)

Join Our Team at Pacific Fertility!

Are you a compassionate and detail-oriented Medical Office Assistant looking to make a meaningful impact in fertility care? Pacific Fertility is dedicated to providing exceptional, patient-centered care, and we’re looking for a skilled and empathetic professional to join our team.

This is a full-time, temporary position (up to 18 months), with the potential for an extension. If you thrive in a fast-paced medical setting and enjoy working with a team that values excellence, empathy, and innovation, we’d love to hear from you!

Your Role & Responsibilities

Exceptional Patient Care

• Schedule and coordinate clinical visits, ultrasounds, lab tests, and procedures.
• Obtain vital signs (height, weight, blood pressure) and assist physicians with minor procedures.
• Provide personalized, one-on-one coordination for fertility treatments, testing, and procedures.

Technical Expertise

• Efficiently manage patient records and workflows using EMR systems.
• Demonstrate strong proficiency in Microsoft Word, Excel, and Outlook.
• Maintain exceptional attention to detail and clear, effective communication skills.

Interpersonal & Team Collaboration

• Deliver compassionate, top-tier customer service to patients and their families.
• Work collaboratively in a team environment while also excelling independently.
• Communicate fluently in English (written & verbal).

What You Bring to the Team

Education & Certification

• Medical Office Assistant diploma or certificate from a recognized post-secondary institution.

Experience

• Minimum of 3 years in a Medical Office Assistant role or similar healthcare setting.

Skills & Attributes

• Strong organizational skills and ability to prioritize effectively.
• A results-driven mindset with a passion for delivering outstanding patient care.

Why Join Pacific Fertility?

Competitive Compensation – Starting at $24.90 per hour, recognizing your valuable skills.
Comprehensive Benefits – Employer-paid extended benefits to support your health and wellness.
Generous Time Off – Enjoy 4 weeks of vacation plus 10 personal days to maintain work-life balance.

• ️ Employee Assistance Program (EAP) – Access confidential counseling, resources, and support.

Wellness Tools – Exclusive access to meditation, sleep, and mental wellness apps.
Supportive Team Culture – Regular team-building events in a collaborative, welcoming environment.
Modern, Inspiring Workplace – Work in a state-of-the-art fertility clinic, designed for both patient comfort and employee efficiency.
Professional Growth – We invest in your development, providing opportunities to enhance your skills and advance your career.

Ready to Make a Difference? Apply Today!

If this opportunity excites you, we want to hear from you! Join a team that is making a life-changing impact in fertility care.

Diversity & Inclusion:
Pacific Fertility is an equal-opportunity employer committed to fostering an inclusive and diverse workplace. Please let us know if you require reasonable accommodations during the hiring process.

Thank You for Your Interest!
While we appreciate all applicants, only those selected for the next steps will be contacted.

Be part of something meaningful. Apply now!