Medical Office Assistant (Full-Time, Permanent)

Aspire Fertility Austin; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in fertility care is seeking a compassionate Medical Office Assistant in Burnaby. This full-time, permanent position involves coordinating clinical visits, managing patient records, and delivering exceptional patient care. The ideal candidate will have a diploma in Medical Office Assistance and experience in a similar healthcare setting.

Benefits

Competitive compensation

Employer-paid extended benefits

Retirement savings plan with employer match

4 weeks vacation plus 10 personal days

Employee Assistance Program (EAP)

Access to wellness tools

Regular team-building events

Modern workplace designed for comfort and efficiency

Qualifications

• Diploma or certificate from a recognized institution required.
• Minimum 3 years experience in a healthcare setting preferred.
• Strong organizational and prioritization skills are necessary.

Responsibilities

• Schedule and coordinate clinical visits and lab tests.
• Obtain vital signs and assist in minor procedures.
• Efficiently manage patient records and workflows.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Education

Medical Office Assistant diploma or certificate

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Details

Description

Medical Office Assistant (MOA) – Full-Time, Permanent

Location: On-Site | 500 4601 Canada Way, Burnaby, BC V5G 4X7

Schedule: Monday to Friday | Office Hours

Join Our Team at Pacific Fertility!

Are you a compassionate and detail-oriented Medical Office Assistant looking to make a meaningful impact in fertility care? Pacific Fertility is dedicated to providing exceptional, patient-centered care, and we’re looking for a skilled and empathetic professional to join our team.

If you thrive in a fast-paced medical setting and enjoy working with a team that values excellence, empathy, and innovation, we’d love to hear from you!

Your Role & Responsibilities

Exceptional Patient Care

• Schedule and coordinate clinical visits, ultrasounds, lab tests, and procedures.
• Obtain vital signs (height, weight, blood pressure) and assist physicians with minor procedures.
• Provide personalized, one-on-one coordination for fertility treatments, testing, and procedures.
  
  

Technical Expertise

• Efficiently manage patient records and workflows using EMR systems.
• Demonstrate strong proficiency in Microsoft Word, Excel, and Outlook.
• Maintain exceptional attention to detail and clear, effective communication skills.
  
  

Interpersonal & Team Collaboration

• Deliver compassionate, top-tier customer service to patients and their families.
• Work collaboratively in a team environment while also excelling independently.
• Communicate fluently in English (written & verbal).
  
  

What You Bring To The Team

Education & Certification

• Medical Office Assistant diploma or certificate from a recognized post-secondary institution.
  
  

Experience

• Minimum of 3 years in a Medical Office Assistant role or similar healthcare setting.
  
  

Skills & Attributes

• Strong organizational skills and ability to prioritize effectively.
• A results-driven mindset with a passion for delivering outstanding patient care.
  
  

Why Join Pacific Fertility?

Competitive Compensation – Starting at $24.90 per hour, recognizing your valuable skills.

Comprehensive Benefits – Employer-paid extended benefits to support your health and wellness, and fertility benefits.

Retirement Savings Plan: 4% employer match for your future

Generous Time Off – Enjoy 4 weeks of vacation plus 10 personal days to maintain work-life balance.

️ Employee Assistance Program (EAP) – Access confidential counseling, resources, and support.

Wellness Tools – Exclusive access to meditation, sleep, and mental wellness apps.

Supportive Team Culture – Regular team-building events in a collaborative, welcoming environment.

Modern, Inspiring Workplace – Work in a state-of-the-art fertility clinic, designed for both patient comfort and employee efficiency.

Ready to Make a Difference? Apply Today!

If this opportunity excites you, we want to hear from you! Join a team that is making a life-changing impact in fertility care.

Diversity & Inclusion

Pacific Fertility is an equal-opportunity employer committed to fostering an inclusive and diverse workplace. Please let us know if you require reasonable accommodations during the hiring process.

Thank You for Your Interest!

While we appreciate all applicants, only those selected for the next steps will be contacted.

Be part of something meaningful. Apply now!