Medical Office Admin: Patient Care & Growth, PoCo

CanadianNanny.ca; Coquitlam; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

RRSP matching

Career growth opportunities

Meaningful patient impact

Job summary

MedSleep is seeking a friendly Medical Office Administrator to be the first point of contact for patients in Port Coquitlam, BC. You will coordinate appointments, manage charts, and support clinicians in a fast-growing sleep medicine network.

This full-time, in-person role offers hands-on experience, training, and a benefits-focused environment with opportunities for career growth. If you are detail-oriented, thrive under pressure, and enjoy coordinating multiple tasks with strong customer

Qualifications

• 1+ year of professional administrative experience.
• Experience in a healthcare or sleep therapy setting is an asset—training is provided.
• Working knowledge of EMR systems.
• Excellent organizational and administrative skills with impeccable attention to detail.
• Ability to quickly learn and adapt in a changing environment.
• An assertive, professional, and friendly interpersonal manner with strong customer service values.
• Strong written and verbal communication skills.
• Time management and ability to work under pressure to meet deadlines.
• Ability to multi-task, assess situations and prioritize tasks.

Responsibilities

• Handle referrals, book patient appointments, prepare patient charts, and manage filing and phone inquiries.
• Screen calls from patients and others to determine nature and urgency, then refer or schedule appointments as appropriate.
• Keep EMR system accurate and up to date, and coordinate clinicians' schedules.
• Obtain patient medical histories and insurance information, and assist with insurance pre-authorizations and claim approvals.
• Create invoices, process payments, track metrics, and prepare clinical activity reports as required.
• Keep equipment clean and serviceable, arrange maintenance and repairs, and maintain the clinic's professional appearance.
• Provide day‑to‑day support to fellow team members and perform other related duties as assigned.
• Hands‑on patient interaction, making every visit feel personal.

Skills

Administrative experience

Customer service

Time management

Communication skills

Attention to detail

Tools

EMR systems

Job description

MedSleep is seeking a friendly Medical Office Administrator to be the first point of contact for patients in Port Coquitlam, BC. You will coordinate appointments, manage charts, and support clinicians in a fast-growing sleep medicine network.

This full-time, in-person role offers hands-on experience, training, and a benefits-focused environment with opportunities for career growth. If you are detail-oriented, thrive under pressure, and enjoy coordinating multiple tasks with strong customer