MNP Masterclass, BC Event Series (Winter 2027)

MNP; Campbell River; On-site; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

RRSP Matching

Paid Time Off

Career growth opportunities

Job summary

Avant Respiratory in Campbell River, BC is seeking a Patient Care Coordinator to be the first friendly face patients meet. You will answer phones, schedule appointments, assist patients in person and virtually, and support referrals and records from day one.

This full-time, permanent role offers comprehensive benefits, RRSP matching, paid time off, and growth opportunities in healthcare. No clinical background required; strong organization and people skills are valued.

Qualifications

• Previous experience in customer service, administration, reception, or a customer-facing role is an asset.
• Friendly, professional, and confident when interacting with patients.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Able to prioritize and manage multiple tasks at once.
• Strong problem-solving skills and a willingness to learn.
• Comfortable picking up new software and computer systems.
• Experience with EMR systems or in healthcare is an asset – but not required.

Responsibilities

• Answer phones, respond to patient inquiries, and schedule appointments.
• Assist patients in person, by phone, and virtually with questions and general support.
• Manage incoming referrals and prepare patient files.
• Maintain accurate documentation and update electronic medical records.
• Coordinate insurance coverage, pre-authorizations, and claim submissions.
• Process payments, create invoices, and support inventory management.
• Support clinicians with day-to-day administrative tasks.
• Maintain clinic organization and professional presentation.
• Schedule equipment maintenance and repairs as needed.

Skills

Customer service

Administration

Reception

Customer-facing

Communication

Organization

Multitasking

Problem solving

Software onboarding

EMR systems

Tools

EMR systems

Job description

Patient Care Coordinator – Campbell River, British Columbia At Avant Respiratory, we are committed to providing the highest quality sleep therapy services across Canada.

We provide clinical consultation and treatment for snoring and sleep apnea.

We are dedicated to helping our patients improve their lives through better sleep. As our Patient Care Coordinator, you'll be the first friendly face patients meet – helping them feel welcome, informed, and supported from their very first call.

We're growing, and we're looking for someone organized, people-first, and ready to build a meaningful career in healthcare – no clinical background needed.

• What You’ll Do Answer phones, respond to patient inquiries, and schedule appointments Assist patients in person, by phone, and virtually with questions and general support Manage incoming referrals and prepare patient files Maintain accurate documentation and update electronic medical records Coordinate insurance coverage, pre-authorizations, and claim submissions Process payments, create invoices, and support inventory management Support clinicians with day-to-day administrative tasks Maintain clinic organization and professional presentation Schedule equipment maintenance and repairs as needed What We’re Looking For Previous experience in customer service, administration, reception, or a customer-facing role is an asset Friendly, professional, and confident when interacting with patients Strong communication and interpersonal skills Excellent organizational skills and attention to detail Able to prioritize and manage multiple tasks at once Strong problem-solving skills and a willingness to learn Comfortable picking up new software and computer systems Experience with EMR systems or in healthcare is an asset – but not required What We Offer Full training provided Comprehensive Benefits Package Company RRSP Matching Paid Time Off Real opportunities for career growth and development Meaningful work that genuinely improves patients’ quality of life Supportive, collaborative team Job Details Job Type: Full-Time, Permanent Schedule: Monday–Friday Location: Campbell River, BC – In-Person Salary: $20.00 – $23.00 per hour If you’re looking for a role where your work makes a real difference in people’s everyday lives, we’d love to hear from you