Sleep Clinic Office Admin - Growth & Impact

MedSleep Inc.; Port Coquitlam; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Benefits package

RRSP matching

Career growth

Patient impact

Team diversity

Job summary

MedSleep is seeking a friendly Medical Office Administrator to support patient flow and clinic operations in Port Coquitlam, BC. You will handle referrals, book appointments, manage charts, and assist with insurance pre-authorizations, billing, and reporting.

This in-person role requires strong organizational skills, customer service, and the ability to multitask in a dynamic sleep medicine environment. Training is provided and growth opportunities exist within our expanding national team.

Qualifications

• 1+ year of professional administrative experience (required).
• Experience in a healthcare or sleep therapy setting (asset).
• Working knowledge of EMR systems (asset).
• Excellent organizational and administrative skills with impeccable attention to detail.
• Ability to learn and adapt in a changing environment.
• Strong customer service and interpersonal skills.
• Excellent written and verbal communication.
• Effective time management under pressure and deadlines.

Responsibilities

• Handle referrals, book patient appointments, prepare charts, and manage filing and phone inquiries.
• Screen calls to determine urgency and schedule appointments as appropriate.
• Keep EMR system accurate and coordinate clinicians’ schedules.
• Obtain patient histories and insurance information; assist with pre-authorizations and claims.
• Create invoices, process payments, and prepare activity reports.

Skills

Administrative experience

Healthcare experience

Organizational skills

Customer service

Communication skills

Tools

EMR systems

Job description

MedSleep is seeking a friendly Medical Office Administrator to support patient flow and clinic operations in Port Coquitlam, BC. You will handle referrals, book appointments, manage charts, and assist with insurance pre-authorizations, billing, and reporting.

This in-person role requires strong organizational skills, customer service, and the ability to multitask in a dynamic sleep medicine environment. Training is provided and growth opportunities exist within our expanding national team.