Media Relations Coordinator

Surrey Police Service; Surrey; On-site; CAD 53,000 - 58,000; Full time

Benefits offered by this job

CUPE 402 union

Job summary

Surrey Police Service (SPS) is hiring a Regular Full-Time Media Relations Coordinator to join the Communications Section. The role reports to the Sergeant/Media Relations Officer and supports news releases, media advisories, and public messaging while handling inquiries from media and the public.

The position is on-site with a 35-hour work week. A Grade 12 plus degree/diploma in communications or related field is required, with at least four years of experience and police clearance.

Qualifications

• Completion of Grade 12, supplemented by a degree or diploma in communications, journalism, media, public relations, or a related field.
• A minimum of four years related experience.
• An equivalent combination of training and experience.
• Previous police experience preferred.
• All applicants must obtain and maintain the required police security clearance throughout their employment with SPS, which includes a mandatory polygraph examination.

Responsibilities

• Coordinates media interviews, events, and press conferences.
• Monitors and reviews daily news media for relevant stories and catalogues and distributes notable information.
• Assists the Media Relations Officers in monitoring, tracking, and responding to media relations enquires received by phone or email.
• Responds to enquiries from external government agencies, journalists, civilians, and other police agencies.
• Researches, verifies, and summarizes file and related information to prepare news releases and/or prepare spokespersons for media interviews.
• Drafts news releases, media advisories, and public messaging for approval by Media Relations Officers or appropriate SPS employees.
• Prepares and produces media related materials.
• Maintains and updates databases of media files, media contact information, messaging, background information, and other related data.
• Tracks and provides media-related statistics to relevant stakeholders.
• Posts news releases online through the appropriate communication channels.
• Provides guidance and training to staff in a workplace setting.
• Performs other related duties as assigned.

Skills

Media relations

Public relations

Communication

Education

Grade 12 plus degree/diploma in communications/public relations

Tools

Police clearance

Job description

Surrey Police Service

Media Relations Coordinator

Regular Full Time Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 700 police officers and over 550 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.

POSITION OVERVIEW Surrey Police Service (SPS) has an exciting opportunity for a Regular Full-Time Media Relations Coordinator to join our Communications Section, within the Office of the Chief Constable. Reporting to the Sergeant/Media Relations Officer, Media Relations Unit, the incumbent identifies and distributes issues that may be newsworthy, liaises with members of the media, public, internal sections, and employees. Supports and assists the Media Relations Officers in the preparation of news releases, media advisories, and public messaging. They also track and distribute enquiries from internal and external sources for responses by SPS’s Media Relations Officers or designates. The incumbent will exercise a significant degree of judgement and initiative within established guidelines under general direction.

Schedule / Hours of Work This is an on-site position, and hybrid work is not currently supported. The anticipated schedule for this position is 35 hours per week. Please note, the hours are subject to change based on operational needs and adherence to the Collective Agreement.

RESPONSIBILITIES

• Coordinates media interviews, events, and press conferences.
• Monitors and reviews daily news media for relevant stories and catalogues and distributes notable information.
• Assists the Media Relations Officers in monitoring, tracking, and responding to media relations enquiries received by phone or email.
• Responds to enquiries from external government agencies, journalists, civilians, and other police agencies.
• Researches, verifies, and summarizes file and related information to prepare news releases and/or prepare spokespersons for media interviews.
• Drafts news releases, media advisories, and public messaging for approval by Media Relations Officers or appropriate SPS employees.
• Prepares and produces media related materials.
• Maintains and updates databases of media files, media contact information, messaging, background information, and other related data.
• Tracks and provides media-related statistics to relevant stakeholders.
• Posts news releases online through the appropriate communication channels.
• Provides guidance and training to staff in a workplace setting.
• Performs other related duties as assigned.

QUALIFICATIONS

• Completion of Grade 12, supplemented by a degree or diploma in communications, journalism, media, public relations, or a related field.
• A minimum of four years related experience
• An equivalent combination of training and experience.
• Previous police experience preferred
• All applicants must obtain and maintain the required police security clearance throughout their employment with SPS, which includes a mandatory polygraph examination.

BENEFITS & COMPENSATION

Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace. Note – The aforementioned benefits only apply to eligible full-time positions within SPS.

• This is a unionized position, represented by CUPE 402.
• The compensation range is $38.25/hour - $41.75/hour (pay grade 19) based on 2026 rates.

Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.