Court Services Clerk (Clerk 3)

CivicInfo BC; Surrey; Hybrid; CAD 44,000 - 47,000; Full time

Benefits offered by this job

CUPE 402

Benefits package

Job summary

Surrey Police Service in Surrey, BC is seeking a regular full-time Court Services Clerk (Clerk 3) to support the Court Services Unit. The role handles incoming court documents, maintains records, and coordinates with Court Liaison Officers to ensure timely processing.

You will work with PRIME and JUSTIN in a busy environment, exercise independent judgement, and provide guidance on procedures. A Grade 12 with office courses and at least two years of experience are required.

Qualifications

• Ability to communicate effectively both orally and in writing.
• Ability to understand and effectively follow oral and written instructions.
• Exhibits independent judgement while performing job duties.
• Knowledge of office protocols, procedures and equipment usage.
• Proficient in managing moderately complex records and generating reports.

Responsibilities

• Receives, sorts and processes incoming court documentation.
• Reviews documentation for completeness, accuracy and priority for Court Liaison Officers.
• Updates information in police and justice systems including PRIME and JUSTIN.
• Processes and distributes court notifications and other correspondence.
• Handles bail money, court mail and other administrative duties following procedures.
• Liaises with police members and external partners to support court-related processes.
• Prepares classifications or designations to documents and records.

Skills

Effective communication

Oral and written communication

Independent judgement

Records management

Interpersonal skills

Public relations

Education

Grade 12 with office courses

Office administration courses

Tools

PRIME

JUSTIN

Job description

Surrey Police Service

Court Services Clerk (Clerk 3)

Regular Full-Time

Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 550 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.

Position Overview

Surrey Police Service (SPS) has an exciting opportunity for a regular full-time Court Services Clerk (Clerk 3) to join our Court Services Unit in the Information and Evidence Management Section, within the Corporate Services Bureau. Reporting to the Court Services Manager and under the supervision of Court Services Supervisor, the Court Services Clerk provides administrative support to Court Services by sorting and processing incoming court documentation, actioning requests from the Court Registry and other stakeholders, and completing routine court-related administrative tasks.

The position plays an important support role in the Court Services Unit’s workflow and helps ensure documentation and information are processed accurately in timely manner to support police, Crown Counsel and court requirements. The work involves moderately complex and diversified clerical duties and requires independent judgement and initiative within defined guidelines.

Schedule / Hours of Work

The anticipated schedule for this position is Monday to Friday (35 hours per week). Please note, the hours are subject to change based on operational needs and adherence to the Collective Agreement.

Responsibilities

• Receives, sorts and processes incoming court documentation.
• Sorts and conducts initial review of various documentation for completeness, accuracy and priority, and prepares files for further processing by Court Liaison Officers.
• Updates and maintains information in police and justice systems and software, including PRIME and JUSTIN.
• Processes and distributes court notifications and other correspondence, including summonses, subpoenas and LENS.
• Handles bail money, court mail and other administrative duties in accordance with established procedures.
• Provides information and liaises with police members, Court Liaison Officers and other internal and external partners to support court-related processes.
• Prepares and assists in organizing and assigning classifications or numerical designations to documents and records.
• Maintains records, including data collection, maintenance, reconciliation, and balancing without requiring advanced accounting techniques.
• Provides advice and guidance to staff on new procedures and atypical issues.
• Explains departmental regulations and procedures as required.
• Assists other staff in their duties as needed.
• Performs related duties as required.

Knowledge, Skills and Abilities

• Ability to communicate effectively both orally and in writing.
• Ability to understand and effectively follow oral and written instructions.
• Exercises independent judgement while performing job duties.
• Knowledge in business communication, office protocols, procedures, and equipment usage.
• Proficient in managing moderately complex records, efficiently generating reports, and performing precise calculations.
• Knowledge of filing and record keeping methods.
• Ability to follow routine procedures with minimal supervision.
• Provides accurate and factual information to others.
• Ability to establish and maintain effective working relationships with the public and staff.
• Ability to train and provide guidance to staff on existing procedures.
• Compile and prepare statistical reports and tabulations.
• Demonstrates strong public relations and interpersonal skills.
• Familiarity with relevant work-related software and applications.
• Knowledge of Surrey Police Service (SPS) policies, procedures and standards.
• Working knowledge of the Department's operation, procedures and safety regulations.
• Must be able to obtain and maintain the relevant level of security clearance throughout employment with SPS.

Qualifications

• Completion of Grade 12, supplemented by several courses in office administration or other related courses.
• Minimum 2 years experience in an office environment.
• Minimum typing speed of 40 words per minute is required.
• An equivalent combination of education and experience may be considered.
• This position requires both SPS Security Clearance and RCMP Reliability Status. All applicants must obtain and maintain the required police security clearance throughout their employment with SPS, which includes a mandatory polygraph examination.

Benefits & Compensation

Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace. Note – The aforementioned benefits only apply to eligible full-time positions within SPS.

• This is a unionized position, represented by CUPE 402.
• The compensation range is $32.26/hour to $34.25/hour (pay grade 12) based on 2026 rates.

Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.