Manager, Sales

Rohit Group; Calgary; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to drive revenue growth in the residential real estate market. This role focuses on developing sales strategies, managing relationships with Independent Realtor Partners (IRPs), and enhancing customer experiences. The ideal candidate will possess extensive knowledge of market trends and buyer demographics, along with proven leadership skills to guide a sales team effectively. If you are passionate about real estate and excel in strategic planning, this is an exciting opportunity to make a significant impact in a thriving organization.

Qualifications

• 7+ years in sales/marketing management with a proven track record.
• Extensive knowledge of residential real estate and sales strategies.

Responsibilities

• Drive sales performance and implement strategies for revenue growth.
• Build strong partnerships with Independent Realtor Partners (IRPs).
• Ensure a positive customer journey and address escalated concerns.

Skills

Sales Expertise

Strategic Planning and Decision-Making

Customer Relationship Management

Market and Competitor Analysis

Sales Operations and Reporting

Education

Bachelor's degree in Business Administration

Master's degree

Job description

The Sales Manager plays a critical role in driving revenue growth and achieving sales targets for single-family and multi-family homes. This individual will focus on managing relationships with Independent Realtor Partners (IRPs), optimizing sales processes, and delivering exceptional customer experiences.

Essential Functions

Driving Sales Performance

• Support development and implementation of sales strategies to achieve revenue goals for single-family and multi-family home sales.
• Identify and capitalize on market opportunities to drive new home sales.
• Monitor sales metrics, analyze performance data, and adjust strategies to ensure targets are met.

Managing Relationships with IRPs

• Build and maintain strong partnerships with Independent Realtor Partners (IRPs) to maximize sales opportunities.
• Provide IRPs with training and resources to effectively represent the company’s products.
• Act as the primary point of contact for IRPs, addressing inquiries, providing updates, and resolving issues in a timely manner.

Market Analysis and Competitive Positioning

• Support market research to understand trends, buyer demographics, and competitor activities.
• Maintain and update competitive surveys for all active neighborhoods to inform pricing and product positioning.
• Use market insights to recommend product offerings and enhancements that align with customer preferences.

Customer Experience Management

• Ensure a seamless and positive customer journey from initial inquiry through post-sale engagement.
• Address escalated customer concerns and work toward satisfactory resolutions to maintain brand loyalty.
• Regularly assess customer satisfaction through surveys and implement strategies for improvement.

Sales Operations and Reporting

• Provide instruction to sales administration functions, ensuring accuracy in contracts, deposits, and closings.
• Prepare and deliver detailed sales reports and insights to senior leadership.
• Streamline sales processes and systems to improve efficiency and effectiveness.

Qualifications

• Education: Bachelor's degree in Business Administration, Marketing, or related field. Master's degree is a plus.
• Proven Experience: 7+ years in a sales and/or marketing manager role; experience with strategic planning and the ability to execute strategic initiatives; proven track record of managing and directing a sales team.
• Industry Knowledge: Extensive knowledge of residential real estate, including market trends, buyer demographics, and the home-buying process; familiarity with new home construction, local market dynamics, and competitive analysis; a strong understanding of sales strategies, marketing techniques, and customer experience management specific to the home-building industry.

Skills

• Sales Expertise: Proven ability to develop and execute sales strategies to meet and exceed targets.
• Strategic Planning and Decision-Making: Strong skills in analyzing market data and crafting sales strategies that align with business goals.
• Customer Relationship Management: Exceptional interpersonal and communication skills to build trust and maintain positive relationships with customers, team members, IRPs, and stakeholders.
• Market and Competitor Analysis: Ability to interpret and act on market trends and competitor insights to position products effectively.
• Sales Operations and Reporting: Proficiency in sales administration, tracking performance metrics, and generating actionable reports for senior leadership.

EDUCATION
Required

• Bachelor's degree in Business Administration

Share Apply