Manager, Human Resources

Brant Community Healthcare System; Brantford; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking healthcare organization dedicated to exceptional care and community impact. As a Human Resources Manager, you will play a pivotal role in fostering a people-first culture and driving engagement within a collaborative environment. This position offers the opportunity to shape HR strategies that align with organizational goals, manage HR operations, and lead a talented team. If you are passionate about making a difference in the healthcare sector and possess strong leadership and communication skills, this is the perfect opportunity for you to thrive and contribute to a positive workplace culture.

Qualifications

• 5+ years of progressive HR experience in a unionized environment.
• Strong knowledge of Ontario employment laws and HR best practices.
• Exceptional communication skills to engage and influence stakeholders.

Responsibilities

• Provide expert HR leadership and guidance to support business objectives.
• Manage HR operations and analyze HR metrics to enhance performance.
• Oversee full-cycle recruitment and guide performance development.

Skills

HR Leadership

Employee Engagement

Labour Relations

Communication Skills

Analytical Skills

Education

Bachelor's degree in Business Administration

College Diploma in HR Management

Certified Human Resources Leader (CHRL)

Job description

17 hours ago Be among the first 25 applicants

Exceptional Care–Exceptional People

The Brant Community Healthcare System is a two-site community hospital located in Brantford and Paris, Ontario.

• The Brantford General is an acute care hospital.
• The Willett in Paris is an urgent care centre and transitional beds.

By choosing to work at BCHS, you join an organization with over 130 years of making a positive difference in our communities.

We are seeking an experienced Human Resources leader passionate about fostering a people-first culture, driving employee engagement, and building collaborative, high-performing teams. As a key member of the BCHS leadership team, you will help shape a healthy, inclusive workforce that supports quality patient-centered care.

You bring strong leadership and communication skills, a track record of developing effective people strategies, and experience partnering with leaders and unions to drive positive change.

At BCHS, we value compassionate leadership, operational excellence, and a culture rooted in respect, accountability, and inclusion. We are committed to attracting and supporting top HR talent to lead our organization through transformation and continuous improvement.

Position Summary

Reporting to the Director of People & Culture, the Human Resources Manager provides strategic guidance on a broad range of HR matters aligned with organizational goals. This role involves planning, organizing, and overseeing HR operations, and contributing to policy, program, and procedure development in areas such as workforce planning, labour relations, recruitment, classification, compensation, and benefits. The HR Manager works closely with leadership to cultivate a positive and engaged workplace culture.

Primary Responsibilities

Strategic HR Leadership

• Provide expert HR leadership, coaching, and guidance to support business objectives and foster a high-performing culture.
• Partner with the Director of People & Culture to align HR strategies with organizational goals and ensure consistent, people-focused practices.
• Identify organizational challenges and recommend HR strategies, policies, and standard operating procedures to enhance performance and engagement.
• Manage the HR departmental budget and recommend cost-effective strategies to ensure fiscal accountability.

HR Operations & Data Analysis

• Plan, organize, direct, and evaluate HR operational functions for efficient service delivery.
• Collaborate with departmental leaders to assess staffing needs and support workforce planning and forecasting.
• Analyze HR metrics (e.g., turnover, absenteeism, engagement), identify trends, and recommend improvements.
• Support the development and delivery of training sessions, workshops, and presentations on HR policies and best practices.

Team Leadership

• Provide leadership, direction, and performance management to the People & Culture team.
• Foster a culture of collaboration, accountability, and continuous improvement within HR.
• Mentor HR team members to support their professional growth and ensure high-quality service.

Employee & Labour Relations

• Promote positive employee and labour relations through proactive solutions.
• Interpret and apply collective agreements and employment legislation, guiding leaders through discipline, grievance, and conflict resolution.
• Act as a trusted advisor on employee matters, ensuring fairness and compliance.
• Maintain effective partnerships with union leaders through ongoing communication and collaboration.

Compensation, Benefits & Pay Equity

• Oversee and guide compensation, benefits, and pay equity programs to ensure they are equitable, competitive, and compliant.
• Support collective bargaining, pay equity, and total rewards planning in collaboration with relevant teams.
• Stay informed on market trends and legislation, providing insights and recommendations.

Policy, Compliance & Risk Management

• Ensure compliance with employment legislation, policies, and collective agreements.
• Advise leaders on policy development, interpretation, and enforcement, including workplace accommodations and investigations.
• Mitigate risks by ensuring legal compliance and fair HR practices.

Talent Management & Organizational Development

• Oversee full-cycle recruitment to support organizational needs.
• Lead onboarding, orientation, and integration processes.
• Guide performance development, coaching, and succession planning.
• Advise on employee recognition, retention, and career development initiatives.

Mandatory Requirements

• Minimum 5 years of progressive HR experience in a unionized environment, with a collaborative approach.
• Healthcare sector experience is a strong asset, especially in patient- and family-centered care environments.
• Bachelor’s degree in Business Administration, Labour Relations, or HR Management.
• College Diploma or Certificate in HR Management.
• Certified Human Resources Leader (CHRL) designation.
• Strong knowledge of Ontario employment laws (Employment Standards Act, Human Rights Code, Labour Relations Act, Pay Equity Act).
• People-centered leadership qualities including humility, compassion, emotional intelligence, and the ability to inspire.
• Exceptional communication skills to engage and influence stakeholders.
• Ability to foster a culture of collaboration and transparency.
• Strong analytical skills with data-driven HR strategies.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Commitment to service excellence, equity, diversity, and inclusion.
• Skilled in negotiation, facilitation, conflict resolution, and change management.
• Ability to work independently and contribute to a team-oriented culture.

Accommodation

The BCHS is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all groups and are dedicated to accessible employment practices in compliance with AODA. If you require accommodations during the recruitment process, please inform us when contacted, and we will work to meet your needs.