Human Resources Manager

Jooble; Brantford; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established healthcare provider is seeking a Human Resources Manager to drive a people-first culture and enhance employee engagement. This pivotal role involves strategic HR leadership, overseeing operations, and fostering a collaborative workplace. The ideal candidate will have extensive HR experience, particularly in unionized settings, and a strong understanding of Ontario's employment legislation. This role offers a unique opportunity to contribute to a transformative journey in healthcare, ensuring a supportive environment for both staff and patients. Join a team dedicated to excellence and inclusivity in patient-centered care.

Qualifications

• 5+ years of progressive HR experience in a unionized environment.
• Strong knowledge of Ontario employment legislation and HR best practices.
• Experience in healthcare is a strong asset.

Responsibilities

• Provide HR leadership and guidance to support business objectives.
• Manage HR operations and analyze HR metrics for improvements.
• Oversee recruitment, onboarding, and employee development initiatives.

Skills

Leadership

Communication

Analytical Skills

Negotiation

Conflict Resolution

Education

Bachelor’s degree in Business Administration

College Diploma in Human Resources Management

Certified Human Resources Leader (CHRL)

Job description

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Exceptional Care–Exceptional People

The Brant Community Healthcare System is a two-site community hospital located in Brantford and Paris, Ontario.

• The Brantford General is an acute care hospital.
• The Willett in Paris is an urgent care centre and transitional beds.

By choosing to work at BCHS, you join an organization with over 130 years of making a positive difference in our communities.

We are seeking an experienced Human Resources leader passionate about fostering a people-first culture, driving employee engagement, and building collaborative, high-performing teams. As a key member of the BCHS leadership team, you will help shape a healthy, inclusive workforce that supports quality patient-centered care.

You bring strong leadership and communication skills, a track record in developing effective people strategies, and experience partnering with leaders and unions to drive positive change.

At BCHS, we value compassionate leadership, operational excellence, and a culture rooted in respect, accountability, and inclusion. We are committed to attracting top HR talent to lead our organization through transformation and continuous improvement.

Position Summary

Reporting to the Director of People & Culture, the Human Resources Manager provides strategic guidance and support on a broad range of HR matters to align with organizational goals. This role involves planning, organizing, and overseeing HR operations, and contributing to policy, program, and procedure development in areas such as workforce planning, labour relations, recruitment, classification, compensation, and benefits. The HR Manager works closely with leadership to cultivate a positive and engaged workplace culture.

Primary Responsibilities

Strategic HR Leadership

• Provide expert HR leadership, coaching, and guidance to support business objectives and foster a high-performing culture.
• Partner with the Director of People & Culture to align HR strategies with organizational goals and ensure consistent, people-focused practices.
• Identify organizational challenges and recommend HR strategies, policies, and SOPs to enhance performance and engagement.
• Manage the HR departmental budget and recommend cost-effective strategies to ensure fiscal responsibility.

HR Operations & Data Analysis

• Plan, organize, direct, and evaluate HR operational functions for efficient service delivery.
• Collaborate with departmental leaders to assess staffing needs and support workforce planning and forecasting.
• Analyze HR metrics (e.g., turnover, absenteeism, engagement), identify trends, and recommend data-driven improvements.
• Support training sessions, workshops, and presentations on HR policies, leadership, and best practices.

Team Leadership

• Provide leadership, direction, and performance management to the People & Culture team.
• Foster a culture of collaboration, accountability, and continuous improvement within HR.
• Mentor HR team members to support their professional growth and service quality.

Employee & Labour Relations

• Promote positive employee and labour relations by identifying patterns and developing proactive solutions.
• Interpret and apply collective agreements and employment legislation; guide leaders through disciplinary, grievance, and conflict resolution processes.
• Act as a trusted advisor on employee matters, ensuring fairness and compliance.
• Support partnerships with union leaders through ongoing communication and collaboration.

Compensation, Benefits & Pay Equity

• Oversee and guide compensation, benefits, and pay equity programs to ensure fairness, competitiveness, and legal compliance.
• Support Total Rewards initiatives and collaborate with Finance, leadership, and unions for bargaining and planning.
• Stay informed on market trends and legislation, providing insights and recommendations.

Policy, Compliance & Risk Management

• Ensure compliance with employment laws, policies, and collective agreements.
• Advise on policy development, interpretation, and enforcement, including accommodations, attendance, and investigations.
• Mitigate risks by ensuring legal compliance and fair HR practices.

Talent Management & Organizational Development

• Oversee recruitment, onboarding, and integration to support organizational needs.
• Lead performance development, coaching, succession planning, and employee recognition initiatives.

Mandatory Requirements

• Minimum 5 years of progressive HR experience in a unionized environment, with a collaborative approach.
• Experience in healthcare is a strong asset, especially in patient- and family-centered care environments.
• Bachelor’s degree in Business Administration, Labour Relations, or HR Management.
• College Diploma or Certificate in Human Resources Management.
• Certified Human Resources Leader (CHRL) designation required.
• Strong knowledge of Ontario employment legislation, including the Employment Standards Act, Human Rights Code, Labour Relations Act, and Pay Equity Act.
• People-centered leadership qualities such as humility, compassion, authenticity, and emotional intelligence.
• Excellent written and verbal communication skills to engage and influence stakeholders.
• Ability to foster a culture of collaboration, transparency, and shared decision-making.
• Strong analytical and problem-solving skills, with experience using data to inform HR strategies.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Commitment to service quality, equity, diversity, and inclusion, respecting staff’s lived experiences.
• Skilled in negotiation, facilitation, conflict resolution, and change management.
• Ability to work independently while contributing to a team-oriented culture.

Accommodation

The BCHS is an equal opportunity employer committed to employment equity and diversity. We welcome applications from all backgrounds and are dedicated to accessible employment practices in compliance with the AODA. If you require accommodation during the recruitment process, please inform us when contacted, and we will work with you to meet your needs.