Human Resources Manager

Brant Community Healthcare System; Brantford; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established healthcare organization is seeking a Human Resources Manager to lead HR operations and foster a people-first culture. This role involves strategic guidance on HR matters, enhancing employee engagement, and ensuring compliance with employment legislation. The ideal candidate will have a strong background in HR leadership, particularly in a unionized healthcare environment, and will be committed to creating an inclusive workplace. Join a dedicated team that values compassion and operational excellence, making a positive impact on the lives of the community.

Qualifications

• 5+ years of HR experience in a unionized environment.
• Strong knowledge of Ontario employment legislation.
• Experience in healthcare sector is a strong asset.

Responsibilities

• Provide HR leadership and guidance to support business objectives.
• Manage HR operations and assess future staffing needs.
• Oversee recruitment, onboarding, and employee development.

Skills

Leadership

Communication

Negotiation

Analytical Skills

Conflict Resolution

Education

Bachelor’s degree in Business Administration

College Diploma in Human Resources Management

Certified Human Resources Leader (CHRL)

Job description

Exceptional Care–Exceptional People

The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.

• The Brantford General is an acute care hospital
• The Willett in Paris is an urgent care centre and transitional beds

By choosing to work at Brant Community Healthcare System (BCHS), you are joining an organization with more than 130 years of making a positive difference in the lives of the people we serve throughout our communities.

We are seeking an experienced Human Resources leader who is passionate about fostering a people-first culture, driving employee engagement, and building collaborative, high-performing teams. As a key member of the BCHS leadership team, you will help shape a healthy, inclusive workforce that supports quality patient-centered care.

You bring strong leadership and communication skills, a track record of developing effective people strategies, and experience partnering with leaders and unions to drive positive change.

At BCHS, we value compassionate leadership, operational excellence, and a culture rooted in respect, accountability, and inclusion. We are committed to attracting and supporting top HR talent to help lead our organization through transformation and continuous improvement.

Position Summary

Reporting to the Director of People & Culture, the Human Resources Manager provides strategic guidance and support on a broad range of HR matters to align with corporate and departmental goals. This role involves planning, organizing, and overseeing HR operations, while contributing to the development and implementation of policies, programs, and procedures in areas such as workforce planning, labour relations, recruitment, classification, compensation, and benefits. The HR Manager works closely with the leadership team to cultivate a positive and engaged workplace culture.

Primary Responsibilities

Strategic HR Leadership

• Provide expert HR leadership, coaching, and guidance to leaders and employees to support business objectives and foster a high-performing culture.
• Partner with the Director of People & Culture to align HR strategies with organizational goals and ensure consistent, people-focused practices.
• Identify organizational challenges and recommend HR strategies, policies, and standard operating procedures to enhance performance and engagement.
• Manage the HR departmental budget and recommend cost-effective strategies to ensure fiscal accountability.

HR Operations & Data Analysis

• Plan, organize, direct, and evaluate HR operational functions to ensure efficient service delivery.
• Collaborate with departmental leaders to assess future staffing needs and assist with workforce planning and forecasting.
• Compile and analyze HR metrics (e.g., turnover, absenteeism, engagement), identifying trends and recommending data-driven improvements.
• Support the development and delivery of training sessions, workshops, and presentations on HR policies, leadership, and best practices.

Team Leadership

• Provide leadership, direction, and performance management to the People & Culture team.
• Foster a culture of collaboration, accountability, and continuous improvement within the HR function.
• Mentor HR team members to support their professional growth and ensure high-quality service to the organization.

Employee & Labour Relations

• Promote and maintain positive employee and labour relations by identifying patterns and trends, and developing proactive, long-term solutions.
• Interpret and apply collective agreements and employment legislation while guiding leaders through progressive discipline, grievance processes, and conflict resolution.
• Act as a trusted advisor to management on sensitive employee matters, ensuring consistency, fairness, and compliance.
• Support effective partnerships with union leaders through ongoing communication and collaborative problem-solving.

Compensation, Benefits & Pay Equity

• Provide strategic oversight and guidance on compensation, benefits, and pay equity, ensuring programs are equitable, competitive, and compliant with legislation.
• Support the Total Rewards team and collaborate with Finance, leadership, and union partners to inform collective bargaining, pay equity maintenance, and total rewards planning.
• Stay informed on market trends and legislative changes, offering insights and recommendations to support organizational goals and workforce engagement.

Policy, Compliance & Risk Management

• Ensure compliance with all relevant employment legislation, organizational policies, and collective agreements.
• Advise leaders on policy development, interpretation, and enforcement, including workplace accommodations, attendance management, and workplace investigations.
• Mitigate risk by ensuring legal compliance and fair application of all HR practices.

Talent Management & Organizational Development

• Oversee full-cycle recruitment efforts, ensuring timely and effective hiring practices that support organizational needs.
• Lead onboarding, orientation, and integration processes to support employee success from day one.
• Guide performance development processes, including action plans, coaching, performance improvement plans, and succession planning.
• Advise on employee recognition, retention strategies, and career development initiatives to foster engagement.

Mandatory Requirements

• Minimum of 5 years of progressive Human Resources experience in a unionized environment, demonstrating a collaborative, relationship-oriented approach.
• Experience in the healthcare sector is considered a strong asset, particularly within environments that prioritize patient- and family-centred care.
• Bachelor’s degree in Business Administration, Labour Relations, or Human Resources Management.
• College Diploma or Certificate in Human Resources Management.
• Certified Human Resources Leader (CHRL) designation required.
• Strong knowledge of Ontario employment legislation, including the Employment Standards Act, Human Rights Code, Labour Relations Act, and Pay Equity Act.
• Demonstrated people-centred leadership qualities including humility, compassion, authenticity, emotional intelligence, and the ability to inspire and empower others.
• Exceptional written and verbal communication skills with the ability to engage, influence, and build trust with employees, leaders, and stakeholders at all levels.
• Ability to foster a culture of collaboration, transparency, and shared decision-making, aligned with organizational values and team-based approaches.
• Strong analytical and problem-solving abilities, with experience using data to inform equitable and effective HR strategies.
• Proven ability to manage multiple priorities and lead HR initiatives in a fast-paced, complex environment.
• Commitment to high-quality service delivery, equity, diversity, and inclusion, with a deep respect for the collective wisdom and lived experience of staff.
• Skilled in negotiation, facilitation, conflict resolution, and navigating change with empathy and professionalism.
• Comfortable working independently while contributing to a supportive, learning-oriented team culture.

Accommodation

The Brant Community Healthcare System (BCHS) is an equal opportunity employer, committed to employment equity and diversity in the workplace. We welcome applications from women, Indigenous persons, members of racialized groups, visible minorities, persons with disabilities, persons of all sexual orientation and persons of any gender identity or gender expression.

Brant Community Healthcare System is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

To ensure there is equal opportunity during the recruitment and selection process, please contact your Recruiter to discuss accommodation.