Manager, Communications

City of North Vancouver; North Vancouver; On-site; CAD 129,000 - 151,000; Full time

Job summary

The City of North Vancouver is seeking a dynamic full-time Manager, Communications to lead the Communications and Engagement team within the Office of the Deputy Chief Administrative Officer. This leadership role focuses on proactive programs, media relations and integrated communications across City services and events.

You will manage staff and contractors, collaborate with partners such as Tri-municipal shops, and ensure accessibility and consistency of City communications while serving

Qualifications

• Bachelor’s degree in Communications or Journalism with 5+ years supervisory experience
• Experience in municipal or public sector with unionized staff
• Experience in strategic communications, issues management, marketing and digital content
• Strong written and verbal communication with attention to detail

Responsibilities

• Lead development and implementation of proactive communication programs.
• Oversee media relations and reactive communications for the organization.
• Provide leadership to a team of staff and external contractors.
• Collaborate with internal partners to deliver integrated communications.

Skills

Leadership

Media relations

Strategic communications

Digital content development

Interpersonal skills

Project management

Education

Bachelor's degree in Communications or Journalism

Job description

The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Resilient City, a Vibrant City, a Connected City and a Prosperous City.

The Office of the Deputy Chief Administrative Officer is looking for a dynamic full time Manager, Communications to join the City’s Communications and Engagement team. This leadership position is part of a positive and skilled team with a service-driven culture where each day presents fresh challenges and opportunities to tangibly impact the lives of City of North Vancouver’s residents, businesses, partners and visitors.

Responsibilities

The Manager, Communications supports the development and implementation of proactive communication programs and strategies from both a corporate and a client-group perspective, as well as leading media relations and reactive communications on behalf of the organization. The Manager provides leadership and direction to a team of communications staff and external contractors to ensure program continuity and flexibility to meet emerging needs. This role reports to the Director of Communications and Engagement, and works collaboratively with the Manager, Community Relations and Civic Engagement to deliver, implement and support an integrated and complementary approach to all communications efforts within the City of North Vancouver.

The Manager is responsible for all strategic communications planning and operational communications across the organization working with key internal business partners. Your multidisciplinary team takes the lead informing external audiences about City services, operations, programs and projects as well as decisions of Council and events and activations at The Shipyards and Waterfront Districts, this means you are responsible for the City of North Vancouver’s communications channels including the website, social media, videos, newsletters, signage, wayfinding, among others. You are also the keeper of the City’s visual standards ensuring all external materials are consistent and accessible and prioritize the customer experience. The Manager also supports the integration of communications with Tri-municipal communications shops and critical partners like Monova, North Vancouver Recreation and Culture, North Vancouver Public Library, North Shore Emergency Management and Lonsdale Energy.

Requirements

Your qualifications include a Bachelor’s degree in Communications or Journalism and considerable related experience in progressively senior marketing and communications roles, including experience managing employees, project teams and contractors, or an equivalent combination of education, training and experience; a minimum of five years in a supervisory capacity, preferably in a municipal or public sector environment working with unionized staff; experience in strategic communications, issues management, marketing and digital content development; demonstrated interpersonal and leadership skills in a fast paced environment; demonstrable knowledge of local government operations, processes and extensive knowledge of local and regional media in this market; strong communication skills both written & verbal, with firm attention to detail and accuracy.

Compensation

We offer an attractive remuneration and benefits package for this exempt position, including a compressed work schedule. The salary range is $128,520 to $151,200 annually (2026 rates). Salary will be commensurate with education, experience, and internal parity.

Hours of Work

Compressed work schedule.

Additional Information

During the recruitment process, applicants will be requested to provide a current Police Information Check ( PIC ).

We are committed to being an inclusive employer—one that reflects the diversity of our community and values the unique contributions of each person. Guided by our core values and Council’s vision for an open and inclusive city, we work to create respectful, safe, and accessible workplaces. We regularly review and improve our hiring practices to help identify and remove barriers. Through ongoing learning, we continue to address any that remain.

We welcome applications from all qualified candidates. If you need an accommodation during the selection process, or are having trouble completing or submitting your application, please contact us at [e-mail] . We’re here to support your full participation.

Thank you for your interest in the City of North Vancouver.

We respectfully acknowledge that we live and work on the traditional and unceded territories of the Sḵwx̱ wú7mesh (Squamish) and Səl̓ ílwətaɬ (Tsleil-Waututh) Nations. The City of North Vancouver is committed to Reconciliation with these Nations, who have lived on these lands since time immemorial.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume

Optional Documents

• Cover Letter