Manager, Actuarial, Claims Data & Analytics

Jobtailor; Toronto; On-site; CAD 120,000 - 190,000; Full time

Job summary

Jobtailor seeks an experienced actuarial leader to guide claims operations across Canada. You will leverage actuarial techniques to drive strategic decisions, manage teams, and optimize performance against inflationary pressures and customer experience goals.

The role requires 7+ years of actuarial experience with leadership, bilingual ability (Quebec context), and eligibility to work in Canada. FCAS is a strong asset, and the company emphasizes collaboration and innovation.

Qualifications

• University degree in Mathematics or Actuarial Science, or equivalent combination of education and experience
• FCAS designation is an asset
• At least 7 years of experience, including 2 years in management or coaching, is a definite asset
• Strong skills and knowledge of actuarial techniques
• Leading with vision and values
• Building strategic working relationships
• Strong communication skills
• Fostering engagement
• Strategic vision and decision making
• Coaching and development of others
• Delegation of responsibilities
• Facilitating change
• For candidates located in Quebec, bilingualism is required due to regular interaction with English-speaking colleagues across Canada
• Must be eligible to work in Canada
• No Canadian work experience required

Responsibilities

• Support strategic claims decisions focused on customer experience, operational excellence and financial performance
• Develop analytical methods to understand inflationary pressures in bodily injury coverage and other business segments
• Contribute to operational initiatives mitigating inflationary pressures
• Accelerate exploration of GenAI use cases in claims operations
• Monitor the impact of reforms affecting Accident Benefits, Large Loss and Specialty Lines in Ontario and Alberta
• Contribute to large-scale projects improving operational outperformance across claims
• Help achieve employee engagement, indemnity control and customer experience improvement goals
• Analyze and interpret actuarial analysts' reports and make recommendations to improve claims operations performance
• Manage performance reviews, development and coaching for group members
• Organize, plan and control human, financial and material resources according to company strategies and budget
• Manage and provide technical advice to actuarial staff
• Represent the CDAT Actuarial Service at workshops and committees
• Advise claims operations personnel on data-driven decisions to control claims, increase efficiency and improve customer experience

Skills

Actuarial Techniques

FCAS Designation

Management Experience

Bilingualism

Strategic Decision Making

Analytical Methods

Data-Driven Decision Making

Operational Excellence

Financial Performance

Strong Communication Skills

Coaching and Development

Building Strategic Relationships

Fostering Engagement

Facilitating Change

Education

University degree in Mathematics or Actuarial Science

FCAS designation asset

Job description

• Support strategic claims decisions focused on customer experience, operational excellence and financial performance
• Develop analytical methods to understand inflationary pressures in bodily injury coverage and other business segments
• Contribute to operational initiatives mitigating inflationary pressures
• Accelerate exploration of GenAI use cases in claims operations
• Monitor the impact of reforms affecting Accident Benefits, Large Loss and Specialty Lines in Ontario and Alberta
• Contribute to large-scale projects improving operational outperformance across claims
• Help achieve employee engagement, indemnity control and customer experience improvement goals
• Analyze and interpret actuarial analysts' reports and make recommendations to improve claims operations performance
• Manage performance reviews, development and coaching for group members
• Organize, plan and control human, financial and material resources according to company strategies and budget
• Manage and provide technical advice to actuarial staff
• Represent the CDAT Actuarial Service at workshops and committees
• Advise claims operations personnel on data-driven decisions to control claims, increase efficiency and improve customer experience

Requirements

• University degree in Mathematics or Actuarial Science, or equivalent combination of education and experience
• FCAS designation is an asset
• At least 7 years of experience, including 2 years in management or coaching, is a definite asset
• Strong skills and knowledge of actuarial techniques
• Leading with vision and values
• Building strategic working relationships
• Strong communication skills
• Fostering engagement
• Strategic vision and decision making
• Coaching and development of others
• Delegation of responsibilities
• Facilitating change
• Planning and organization
• For candidates located in Quebec, bilingualism is required due to regular interaction with English-speaking colleagues across Canada
• Must be eligible to work in Canada
• No Canadian work experience required

Core Competencies

Demonstrates expertise in actuarial techniques and strategic decision-making to enhance claims operations and customer experience. Proven ability to lead teams, manage resources, and implement operational initiatives to mitigate inflationary pressures.

Highest-signal resume keywords

• Actuarial Techniques
• FCAS Designation
• Management Experience
• Bilingualism
• Strategic Decision Making

ATS Optimization Keywords

Hard Skills

• Analytical Methods
• Claims Operations Performance
• Data-Driven Decision Making
• Operational Excellence
• Financial Performance

Soft Skills

• Strong Communication Skills
• Coaching and Development
• Building Strategic Relationships
• Fostering Engagement
• Facilitating Change

Certifications & Qualifications

• FCAS Designation

Industry Keywords

• Bodily Injury Coverage
• Accident Benefits
• Large Loss
• Specialty Lines
• Employee Engagement