Director, Actuarial, Claims Data & Analytics

Intact; Toronto; Hybrid; CAD 175,000 - 213,000; Full time

Benefits offered by this job

Hybrid work model

Flexible time off up to 5 days

Wellness & telemedicine

Employee Share Purchase Plan (ESPP)

Job summary

Intact is seeking a Director, Actuarial – Claims Data & Analytics (CDAT) to lead a high‑impact team in our Claims organization. You will drive data strategy, build innovative tools, and partner with senior leaders to translate data into actions across multiple business units.

You will manage ~3 direct reports and a broader team of ~15 analysts, directing priorities to support Indemnity control, analytics delivery, and strategic initiatives.

Qualifications

• University degree in Actuarial Science or Mathematics.
• FCIA or FCAS designation is an asset.
• Minimum 10 years of actuarial experience, including 4 at a Manager level.
• Professional experience in P&C insurance.

Responsibilities

• Be the centralized voice of claims data, reporting, and tools used by claims operations.
• Be innovative - develop tools and models to help the claims operations be more efficient and make better-informed decisions.
• Be proactive to identify trends and propose solutions to keep good control on indemnity.
• Work closely with Supply Chain in the deployment and tracking of our Supply Chain strategy.
• Lead and develop the CDAT team to attain the company’s strategic objectives.

Skills

Leadership

Strategic thinking

Communication (oral & written)

Stakeholder management

Decision making

Team management

People development

Influence and negotiation

Problem solving

Change management

Education

University Degree in Actuarial Science or Mathematics

FCIA or FCAS designation

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary Range (but Not Limited To)

174,500 - 213,300

Annual Bonus Target, Based On The Base Salary, With a Potential Payout Of Up To Double The Target (subject To Personal And Company Performance)

20%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About The Role

We’re looking for a Director, Actuarial – Claims Data & Analytics in our innovative Claims team!

The Director, Claims Data & Analytics (CDAT) is at the heart of the strategy in our Claims organization. Being a part of the largest business unit within Intact, the exposure of this role crosses many business units within Claims and our Intact strategies. This role is the voice and interpretation of our results within Claims and is heavily relied on to provide consulting on trends and actions to stakeholders widely in the organization.

The Director, Claims Data & Analytics works closely with senior members of the Claims Leadership team – including the Senior Vice-President of Claims and their direct team, our COO, and contributes to forums including other Senior Executives at Intact. There is a high interaction with many business units within IFC (ie Commercial Lines, Personal Lines, Speciality Lines and the Lab) as well as collaboration to consult across countries. For this reason, it is a highly visible role.

This role has a highly talented team with approximately 3 direct reports (2 actuarial managers & 1 specialist), and a team of approximately 15 analysts who are all focused on various aspects of the claims operations, the interpretation of results and development of innovative tools & models.

CDAT Objectives

• Be the centralized voice of claims data, reporting, and tools used by claims operations.
• Be innovative - develop tools and models to help the claims operations be more efficient and make better-informed decisions.
• Be proactive to identify trends and propose solutions to keep good control on indemnity.
• Work closely with Supply Chain in the deployment and tracking of our Supply Chain strategy.

What You Will Do Here

• You will continually explore the Claims environment to identify relevant trends and actions for the organization to take action on.
• You will educate and build awareness of key trends with internal stakeholders within the Claims leadership team and external teams within IFC.
• With your team, you will conduct various primary and secondary investigations on trends as required with senior leaderships in the claims operations and their team, growing an extensive knowledge of the workings of the Claims strategy.
• Management of your team’s resources by organizing, planning and monitoring the optimal use of capacity in accordance with the Claims and IFC strategic objectives and priorities.
• Continually assess corporate strengths, weaknesses, opportunities and threats and promote actionable proposals to address them.
• Identify new organizational capabilities necessary to sustain long-term competitive advantage and growth.
• Act as a councillor to decision makers by presenting a rational point of view supported by quantitative assessment and offer appropriate recommendations in various forums within IFC.
• Manage performance and talent of the team and direct reports – including development, training, and coaching of your team members in order to attain the company’s strategic objectives and grow talent.

What You Bring To The Table

• University Degree in Actuarial Science or Mathematics
• FCIA or FCAS designation is an asset
• Minimum 10 years of actuarial experience, including 4 at a Manager level
• Professional experience in P&C insurance
• Ability to work under pressure at all levels of the organization
• Excellent oral and written communication skills
• Ability to make strategic decisions independently and collaboratively with various business units in and outside of the actuarial community
• Leading by vision and values
• Outstanding skills in negotiating, driving engagement, and developing strategic working relationships
• Ability to facilitate change through risk-taking
• Strong ability and political sense to influence various level of management
• Understanding of Claims is an asset as well as having previous experience working outside of actuarial teams
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
• No Canadian work experience required however must be eligible to work in Canada

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.