Manager, Accommodations Advising

University-of-Albert; Edmonton; In loco; CAD 90.000 - 110.000; Tempo pieno

Descrizione del lavoro

The University of Alberta is seeking a Manager of Accommodations Advising to lead the accommodation advising function at North Campus, Edmonton. The role ensures timely, respectful, and legally compliant service from intake through assessment, planning, and implementation.

You will oversee accommodation specialist staff, drive best practices, manage workload, and support policy interpretation, privacy, and continuous improvement in disability accommodation.

Competenze

• Experience leading disability accommodation programs in higher education.
• Knowledge of rights-based accommodation practices and privacy requirements.
• Ability to manage staff and coordinate with multiple campus partners.

Mansioni

• Provide leadership and supervision for accommodation advising staff.
• Ensure timely, respectful, and legally compliant service from intake to implementation.
• Oversee policy interpretation, case consultation, and continuous process improvement.

Conoscenze

Leadership

Staff development

Policy compliance

Interpersonal skills

Formazione

Bachelor's degree or equivalent in related field

Strumenti

Case management software

Descrizione del lavoro

Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.

The Manager of Accommodations Advising provides leadership, supervision, service oversight, and operational direction for the university’s accommodation advising function. The position is responsible for ensuring that students seeking academic accommodations receive timely, consistent, respectful, and legally compliant service from the point of intake through assessment, accommodation planning, implementation, review, and referral.

Operating within the office of Accessibility& Accommodations, the Manager oversees the work of accommodation specialist staff who support students with disabilities and other accommodation-related needs. The position provides day-to-day leadership for advising practices, staff development, workload management, case consultation, service standards, documentation practices, and continuous improvement. The Manager also supports appropriate interpretation and application of institutional policy, relevant legislation, procedural fairness, privacy requirements, and best practices in disability accommodation.

The position contributes to the university by supporting equitable access to academic participation, addressing legal risk, reducing barriers for students, promoting consistency in accommodation decision-making, and strengthening the quality, credibility, and responsiveness of accommodation services. The Manager works closely with students, instructors, faculties, staff, service partners, and other managers within Accessibility & Accommodations to ensure that accommodation processes are student-centred, administratively sound, and aligned with the university’s duty to accommodate.