Manager, Accommodated Exams

The University of Alberta; Edmonton; On-site; CAD 70,000 - 100,000; Full time

Job summary

The University of Alberta seeks a Manager of Accommodated Exams to lead the university’s accommodated exam program. Based at North Campus, Edmonton, the role ensures timely, confidential, and compliant exam services for students with approved accommodations while maintaining academic integrity and instructor trust.

Reporting within Accessibility & Accommodations, you will supervise staff, coordinate schedules, manage exam requests and envelopment, and drive continuous improvement across the exam

Responsibilities

• Provide operational leadership for the accommodated exam program and oversee scheduling, administration, and proctoring processes.
• Manage high-volume, time-sensitive exam operations affecting students, instructors, faculties, departments and central units.
• Supervise continuing staff and a large pool of casual proctoring staff, ensuring compliance with privacy and confidentiality.
• Uphold academic integrity and instructor confidence in exam administration while aligning with university policies and accessibility standards.

Job description

Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.

The Manager of Accommodated Exams provides operational leadership, staff supervision, risk management, and service oversight for the university’s accommodated exam program. The position is responsible for ensuring that students with approved exam accommodations receive timely, accurate, confidential, and legally compliant exam services, while also maintaining academic integrity and instructor confidence in the exam administration process.

Operating within the office of Accessibility & Accommodations, the Manager oversees the full accommodated exam cycle, including student exam requests, instructor exam details, scheduling, exam preparation, administration, invigilation, proctoring procedures, service quality, and post-exam follow-up. The position manages high-volume and time-sensitive operations that affect students, instructors, faculties, departments, and central administrative units across the university.

The Manager provides direct supervision and operational leadership to both continuing staff and a large complement of casual proctoring staff. The role requires strong knowledge of disability accommodation processes, exam administration, university policy, student service, privacy and confidentiality, staff supervision, scheduling, and continuous improvement. The Manager contributes to the university by ensuring equitable access to assessment while protecting the integrity, reliability, and credibility of university examinations.