Manager, Accommodations Advising

The University of Alberta; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Job summary

The University of Alberta is seeking a Manager of Accommodations Advising to lead the accommodation advising function at North Campus, Edmonton. This role focuses on providing high-quality, legally compliant services to students requiring accommodations, from intake through review and referral.

You will supervise accommodation specialists, guide policy interpretation, ensure consistent practices, and collaborate with faculty, staff, and service partners to promote equitable access and student

Responsibilities

• Lead and oversee the university's accommodation advising function, including staff development, workload management, case consultation, service standards, and documentation practices.
• Ensure intake through assessment, accommodation planning, implementation, review, and referral are timely, respectful, and legally compliant.
• Support interpretation and application of institutional policy, privacy requirements, and best practices in disability accommodation.

Job description

Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.

The Manager of Accommodations Advising provides leadership, supervision, service oversight, and operational direction for the university’s accommodation advising function. The position is responsible for ensuring that students seeking academic accommodations receive timely, consistent, respectful, and legally compliant service from the point of intake through assessment, accommodation planning, implementation, review, and referral.

Operating within the office of Accessibility& Accommodations, the Manager oversees the work of accommodation specialist staff who support students with disabilities and other accommodation-related needs. The position provides day-to-day leadership for advising practices, staff development, workload management, case consultation, service standards, documentation practices, and continuous improvement. The Manager also supports appropriate interpretation and application of institutional policy, relevant legislation, procedural fairness, privacy requirements, and best practices in disability accommodation.

The position contributes to the university by supporting equitable access to academic participation, addressing legal risk, reducing barriers for students, promoting consistency in accommodation decision-making, and strengthening the quality, credibility, and responsiveness of accommodation services. The Manager works closely with students, instructors, faculties, staff, service partners, and other managers within Accessibility & Accommodations to ensure that accommodation processes are student-centred, administratively sound, and aligned with the university’s duty to accommodate.