Maitre d'hotel - Restaurants William Gray (Part Time)

Gray Collection; Montreal; Presencial; CAD 42.000 - 66.000; Jornada completa

Descripción de la vacante

Gray Collection is seeking a Maitre d'hôtel to coordinate dining room operations and ensure smooth restaurant service. They lead the service team in welcoming guests and delivering an outstanding dining experience.

The role requires leadership, strong communication in French and English, and flexibility to work days, evenings and weekends. You will maintain liaison with kitchen, handle guest feedback, and manage administrative tasks when needed.

Formación

• Diploma or training in Restaurant Management, an asset.
• Minimum of three (3) years of experience as a Maitre D' or in a similar role.
• Good knowledge of restaurant management software (Micros and OpenTable, an asset);
• Strong interest in teamwork and collaboration;
• Excellent customer service skills;
• Demonstrated leadership abilities;
• Self-motivated with strong initiative;
• Flexible availability (days, evenings, and weekends);
• Excellent communication skills in both French and English, spoken and written.

Responsabilidades

• Coordinate dining room operations and service flow.
• Assist in supervising service staff during service hours.
• Maintain ongoing communication with the kitchen to ensure smooth service flow.
• Provide support with table service as needed.
• Ensure guest satisfaction during and after service.
• Handle guest complaints when necessary.
• Assist with inventory management.
• Act as the person in charge of the establishment in the absence of the Restaurant Manager.
• Complete all required administrative tasks.

Conocimientos

Leadership abilities

Excellent customer service

Teamwork

Communication skills

Self-motivated

Initiative

Educación

Diploma in Restaurant Management

Herramientas

Micros

OpenTable

Descripción del empleo

The Maitre d'hotel reports to the Restaurant Manager. Their role is to coordinate all dining room operations and ensure the smooth execution of restaurant service. They assist in supervising the service team and play a leading role in welcoming guests and delivering an outstanding overall dining experience.

RESPONSIBILITIES:

• Ensure appropriate service planning based on anticipated guest volume;
• Assist in supervising service staff during service hours;
• Maintain ongoing communication with the kitchen to ensure smooth and efficient service flow;
• Provide support with table service as needed;
• Ensure guest satisfaction during and after service;
• Handle guest complaints when necessary;
• Assist with inventory management;
• Act as the person in charge of the establishment in the absence of the Restaurant Manager;
• Complete all required administrative tasks.

QUALIFICATIONS:

• Diploma or training in Restaurant Management, an asset;
• Minimum of three (3) years of experience as a Maitre D' or in a similar role;
• Good knowledge of restaurant management software (Micros and OpenTable, an asset);
• Strong interest in teamwork and collaboration;
• Excellent customer service skills;
• Demonstrated leadership abilities;
• Self-motivated with strong initiative;
• Flexible availability (days, evenings, and weekends);
• Excellent communication skills in both French and English, spoken and written.