Maintenance Supervisor - Lake Louise

Canadian Hostelling Association; Lake Louise; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Housing provided

Performance bonus up to $2,500

Free HI Membership

Free stays at HI properties

40% off meals

Free WiFi

Employee & Family Assistance Program

Group Benefits after 4 months

GRSP/GTFSA matching after 12 months

Job summary

HI Lake Louise Alpine Centre is seeking a Maintenance Supervisor to oversee the upkeep of our hostel, guest facilities and staff housing in the Lake Louise area. You will lead a hands-on maintenance team, perform repairs, and ensure safe, welcoming environments for guests and staff.

Responsibilities include coordinating with contractors, upholding HI Canada safety standards, and working cross-functionally with other departments to meet operational needs.

Qualifications

• Previous experience safely and responsibly operating power tools.
• Basic knowledge of plumbing, electrical work, and carpentry.
• Strong communication and troubleshooting skills.
• Ability to work independently and prioritize tasks.

Responsibilities

• Perform hands-on maintenance and repairs throughout the hostel and staff accommodations.
• Provide direction and support to Maintenance staff.
• Ensure health and safety regulations and HI Canada policies and procedures are followed.
• Troubleshoot maintenance issues and find practical solutions.
• Coordinating with external contractors and trades when required.
• Work closely with other hostel departments to meet guest and operational needs.
• Help ensure accommodations and services meet HI Canada standards.
• Other duties as required.

Skills

Hands-on

Practical

Resourceful

Problem solving

Strong communication

Troubleshooting

Independent worker

Proactive

Driver's license

Tools

Power tools

Job description

Lake Louise is more than a place to work, it’s a place to live, explore, and make memories. This little mountain hamlet is on every backpacker’s bucket list, surrounded by the incredible wilderness and outdoor adventures of Banff National Park. It’s also renowned as a fantastic place to work and live alongside people from around the world.

And there’s no better way to experience it than as part of the team at HI Lake Louise Alpine Centre.

We’re a team of avid travellers who have chosen to work here because we love being immersed in a community of like-minded people. We believe in respecting one another, learning from different cultures, getting outdoors, and making the most of everything the Canadian Rockies have to offer.

Why work with us?

Living and working in Lake Louise means adventure is right outside your door. Whether you’re hiking, skiing, snowboarding, camping, climbing, biking, or simply enjoying the mountains, there’s always something to discover.

And we make it easier to enjoy it all:

• Save on housing with shared 2-bedroom staff accommodation provided as part of your employment.There is no monthly rent charge; the value of the accommodation is reported as a taxable benefit.
• Eligible for a performance-based bonus of up to $2,500 annually, based on the achievement of hostel and organizational KPIs.
• Constant events and activities to join with staff and guests
• Fully furnished staff accommodation
• FREE WIFI
• Free HI Membership
• Free stays at other HI properties and ACC backcountry huts
• 40% off meals at our on-site restaurant, Bill Peyto’s Café
• Free FAM trips
• A laid-back atmosphere where the uniform is a T-shirt and our guests are travellers just like you
• Eligibility for Group Benefits after 4 months of continuous full-time employment
• Eligibility for our GRSP/GTFSA matching program after 12 months of continuous full-time employment
• Employee & Family Assistance Program

Plus, HI Canada has13 other Mountain Park hostels, giving you the opportunity to explore more of Canada's incredible national parks while connecting with fellow travellers and HI communities along the way.

What You’ll Do as Maintenance Supervisor

As our Maintenance Supervisor, you’ll play an important hands‑on role in keeping our hostel, guest facilities, and staff accommodations safe, functional, welcoming, and well maintained.

You’ll oversee the day‑to‑day maintenance of both the interior and exterior of the property while providing direction and support to the Maintenance team.

Your responsibilities will include:

• Performing hands‑on maintenance and repairs throughout the hostel and staff accommodations
• Providing direction and support to Maintenance staff
• Ensuring health and safety regulations and HI Canada policies and procedures are followed
• Troubleshooting maintenance issues and finding practical solutions
• Coordinating with external contractors and trades when required
• Working closely with other hostel departments to ensure guest and operational needs are met
• Helping ensure our accommodations and services meet HI Canada standards
• Other duties as required

What We’re Looking For

We’re looking for someone who ishands‑on, practical, resourceful, and enjoys solving problems.

You’ll bring:

• Previous experience safely and responsibly operating power tools
• Basic knowledge of plumbing, electrical work, and carpentry
• Strong communication and troubleshooting skills
• The ability to work independently and prioritize tasks
• A proactive approach to maintenance and problem solving
• A valid driver's licence

Join Our Community

If reading this has you thinking,“I could live here,” you might be exactly who we’re looking for.

Whether you’re on a working holiday and Lake Louise is one stop on a longer adventure, or you’re looking to build a life in the mountains while working alongside travellers from around the world, HI Lake Louise offers something pretty special.

Our team comes from all over the world, united by a shared love of travel, adventure, and discovering new places. You understand that what brings our guests to Lake Louise is what makes this place so special to us too and you’re excited to help them experience it.

You’ll have the opportunity to live in the mountains, make lifelong friends, explore Banff National Park, and be part of an international hostel community all while getting paid to be here.

Whether this is a short stop on your backpacking journey or the beginning of a longer adventure in the Rockies, there’s a place for you at HI Lake Louise.

Come live the hostel life. Work in the Rockies. Explore somewhere extraordinary.

As part of our standard hiring procedure, successful candidates will be subject to comprehensive background checks. These checks may include employment verification, reference checks, educational qualification verification, and criminal record checks where applicable.

About HI

We love travelling. To us, travel isn’t just about going places, it’s about meeting people, discovering cultures, trying new food, and, most importantly, learning how people do things differently than we do back home.

We believe that through hostelling, we become more conscious of the world around us and can help make it a better place. Our mission is to build a community of conscious travellers who share a greater understanding of people, places, and cultures through our network of hostels and people.