Maintenance Coordinator - Contract

Lush Handmade Cosmetics; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading cosmetics company is seeking a Maintenance Coordinator in Toronto to oversee maintenance tasks, ensure compliance with health and safety standards, and maintain effective communication with vendors. This full-time role requires strong problem-solving skills, adherence to safety protocols, and flexibility in working hours. Ideal candidates should be current employees with experience in a fast-paced environment.

Benefits

Up to 50% off products

Boot reimbursement

Company-wide bonus program

Employee Assistance Program

Team appreciation events

Qualifications

• Flexible to work weekends, holidays, and occasional overtime.
• Capable of physical activities such as standing for long durations.
• Accustomed to working in a highly seasonal, high-pressure environment.
• Reliable, consistent attendance, punctual, and dependable.

Responsibilities

• Practice safe work and identify unsafe situations.
• Schedule and participate in regular site inspections.
• Create Service Tickets based on inspection reports.
• Maintain positive relationships with Distributors and Contractors.
• Optimize CMMS integration and perform general housekeeping.

Skills

Basic mathematics skills

Problem-solving skills

Communication skills

Organizational skills

Positive attitude

Ability to work in a high-pressure environment

Education

Current Lush employee

Forklift certification

First Aid certification

Tools

Google Suite

CMMS experience

Job description

Overview

Maintenance Coordinator - Contract · $25.25/hr · Department: Facilities & Maintenance · Terms of Employment: Full-Time, 6-month Contract, Hourly

Reports to: Facilities Manager

Start Date: ASAP

Location: 35 Jutland Rd, Etobicoke, ON M8Z 2G6

Submit Application By: 12:00 pm on Friday, September 12, 2025

About Us

Lush Cosmetics has more than 250 retail stores between Canada and the USA alone, with Manufacturing and Distribution Centers located in both Vancouver, BC, and Toronto, ON.

Lush is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, and environmental activism, and a fun & funky store atmosphere. We are dedicated to the practices of fair-trade sourcing, providing fair wages for our staff, and supporting sustainable communities, as well as giving back to organizations that can make a difference through our Community Donations program.

We Offer:

• Inclusive working atmosphere where diversity and individuality are valued and celebrated
• Up to 50% off our products, both online and at our retail locations
• Boot reimbursement after 30 days of active employment
• Immediate eligibility for our company-wide bonus program
• Team appreciation events
• Employee and Family Assistance Program (EFAP)
• A growing, dynamic business where personal development is encouraged
• Complimentary coffee/tea/water in the employee lunchrooms
• Gender neutral restrooms and changing rooms

The Role: Maintenance Coordinator - Contract

Responsibilities

• Practice safe work and identify unsafe situations to the appropriate individuals
• Adhere to company and departmental policies and best practices for quality, cleanliness, and health and safety
• Schedule and participate in regular site inspections of facilities and equipment
• Create Service Tickets based on the inspection report, and monitor service tickets until they are resolved
• Set an example in adherence to Health and Safety Standards
• Create Purchase Orders for maintenance equipment and parts
• Maintain positive relationships with Distributors, Contractors, Service Providers, Room Managers, and Supervisors
• Assign Service Tickets to the appropriate Staff Member, Contractor, or Service Provider
• Resolve Service Tickets by scheduling the appropriate Contractor or Service Provider
• Support the Maintenance team in completing maintenance tasks relevant to your training and skills
• Maintain a Preventive Maintenance Schedule
• Communicate professionally in person, by phone, and through email
• Ensure guests have confirmed appointments and are provided with appropriate personal protective equipment during their visit
• Supports new or returning staff as required with onboarding, demonstrations of daily duties and responsibilities, while ensuring safety and SOP guidelines are being followed
• Perform general housekeeping and equipment cleaning duties as required
• Represent the ethics and culture of the Lush brand
• Inventory management of stores, spare parts, and materials
• Optimize CMMS integration
• Monthly KPI reporting

Qualifications

Required:

• Current Lush employee
• Flexible to work weekends, holidays, and occasional overtime
• Confident with basic mathematics, ability to count, including addition and subtraction
• Accustomed to working in a highly seasonal, high-pressure environment
• Capable of physical activities such as standing for long durations, bending down, pulling, and pushing
• Holds a valid Class 5 driver's license
• Forklift, siccor lift, or walkie jack certified
• Proficient in Google Suite (GMail, GChat, GMeet, GDoc)
• Success in identifying, documenting, prioritizing, and closing tasks
• Demonstrated process improvement experience, focused on the ability to find the root cause
• Maintain a positive attitude and engage in your work
• Ability to achieve daily goals consistently
• Excellent problem-solving, communication, and organizational skills
• Able to plan, prioritize, and organize multiple tasks
• Open and adaptable to daily feedback on performance
• Reliable, consistent attendance, punctual, and dependable
• Competency in English: reading, writing, and speaking

Preferred:

• Mechanical equipment and process knowledge
• 1-2 years\' administrative or maintenance experience in cosmetics, pharmaceuticals, or the food industry
• Ticket system and/or CMMS experience (Computerized maintenance management system, such as Hippo)
• Experience or familiarity with Industrial Equipment (Industrial Mixers, Pneumatic Systems, Hydraulic Systems, Labelling Lines)
• Experience or familiarity with hand or powered tools
• Well-versed in Lush\'s Health and Safety Program
• First Aid Certified

Submit Applications by: 12:00 PM, Friday, September 12, 2025

Questions? Email us at: [e-mail] (Please do not apply through this email)

EEO note: Only select applicants will be considered for this opportunity based on our selection criteria.

The above information on this description is intended to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

At Lush, we believe in inclusion and equal opportunity. Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.

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Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. Our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.