Maintenance 2

Clear Destination Inc.; Calgary; Hybrid; CAD 21,000 - 34,000; Part time

Job summary

Coast Hotels is seeking a Maintenance 2 Ambassador to attend to general hotel maintenance requests and deliver superior guest service. The role supports health and safety standards and contributes to the hotel’s operational success. The position is a 4 day per week, 8 hours in total.

Responsibilities include performing repairs, reporting safety issues, maintaining tools, and upholding Coast Hotels’ standards while assisting guests and ambassadors with a professional demeanor.

Qualifications

• Secondary school diploma required.
• Minimum 2 years related work experience.
• Knowledge of health and safety regulations.
• Ability to perform general repairs and maintenance tasks.
• Strong customer service and communication skills.
• WHMIS training is an asset.

Responsibilities

• Provide superior customer service and maintenance support.
• Perform moderately complex general repair and maintenance tasks.
• Adhere to quality and industry standards.
• Handle complaints when possible and appropriate.
• Report inventory levels to Maintenance Supervisor.
• Follow Occupational Health & Safety procedures and policies.
• Ensure security of property, ambassadors, and guests.
• Demonstrate a professional attitude and appearance.
• Other duties as required.

Skills

Customer service

Health & safety

Communication

Time management

Maintenance knowledge

Building trades

WHMIS training

Adaptability

Education

Secondary school diploma

Job description

The Maintenance 2 Ambassador will contribute to the overall success of the hotel by attending to general hotel maintenance requests and providing superior customer service to guests while completing tasks and fostering and maintaining Occupational Health & Safety standards for the hotel. This is a 4 day - 8 hour per week position.

Responsibilities

• To provide superior customer service and specialized services to Maintenance
• Performs moderately complex tasks in area of specialty, such as general repair and maintenance of the property, reporting all health, safety, and security problems, and ensuring all tools are kept in good working order and stored properly
• Adheres to Coast Hotels’ quality and industry standards when completing tasks
• Handles complaints and concerns where possible and appropriate
• Reports inventory levels to Maintenance Supervisor
• Follows established Occupational Health & Safety procedures and policies when completing tasks
• Ensures the security of the property, the Ambassadors and guests when completing tasks
• Demonstrates a superior customer service attitude with ambassadors and guests
• Other duties as required

Skills/Knowledge/Experience

• Secondary school diploma required
• Minimum 2 years related work experienceKnowledge of all tools, equipment, and processes needed to perform workGood communication, interpersonal, and customer service skillsPhysical mobility and staminaStrong knowledge of health and safety regulationsProfessional attitude and appearanceExcellent time management and organizational skillsKnowledge of the products and facility in area of expertiseAbility to deal with high pressure environmentsWorkplace Hazardous Materials Information Systems (WHMIS) training an assetGeneral maintenance and building trade experience an assetRegistration in an apprenticeship program an assetExemplifies Coast’s core values and enjoys working in a culture of accountabilityAble to work a flexible schedule, which includes evenings, weekends and holidays