Houseperson

Coast Hotels Limited; Victoria; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

None

Job summary

Coast Hotels Limited is seeking a Houseperson to help maintain cleanliness and hygiene standards across all public and ambassador areas of the Coast Hotels property in Victoria. The role involves multi-area cleaning, linen management and assisting with light maintenance tasks as part of a team focused on guest satisfaction.

Responsibilities include cleaning carpets, windows, vents and fixtures; maintaining stock of linens and amenities; responding to guest requests, and supporting housekeeping

Qualifications

• 1 year previous experience in a Hotel Housekeeping Department
• Previous Janitorial experience
• Multi-tasking skills
• Frequent bending, lifting, pushing, pulling
• Exemplifies Coast’s core values and enjoys working in a culture of accountability
• Able to work a flexible schedule, including evenings, weekends and holidays

Responsibilities

• Vacuums, shampoos, spot cleans carpets and upholstery in hallways, meeting rooms, outlets, guest rooms and elevators
• Cleans windows, mirrors, glass doors and walls in public areas including outlets, kitchens, corridors and guest spaces
• Cleans vents, light fixtures and ceilings in public areas and guest rooms
• Cleans guest and service elevators, including vacuuming, mopping and washing walls
• Cleans washrooms, replenishes supplies, and performs light maintenance on urinals and toilets when needed
• Maintains stock of linens and amenities on each floor, handles soiled linen
• Responds to guest requests for extra amenities and delivers crib/bedding items as needed
• Moves furniture as requested and performs light maintenance duties (drapes, drapery hooks, stoppers, fixtures)
• Performs major housekeeping projects (spring cleaning, mattress turning) and ensures building surroundings are cleaned daily
• Reports deficiencies to Executive Housekeeper for maintenance follow-up

Job description

The Houseperson will contribute to the overall success of the hotel by ensuring that the Coast Hotels' cleanliness and hygiene standards are consistently met for all public & Ambassador areas of the hotel.

Responsibilities:

• Vacuums, shampoos, spot cleans carpets and upholstery: hallways, stairs, meeting rooms, Food & Beverage Outlets, guest rooms, and guest elevators
• Cleans windows, mirrors, glass doors and glass walls in all public areas including: Food & Beverage Outlets, kitchens and corridors, guest rooms, guest and service elevators and back of house
• Cleans vents, light fixtures and ceilings in public areas, Food & Beverage outlets and guest rooms
• Cleans guest and service elevators, including vacuuming, mopping, sweeping, washing mirrors, walls and landing ledges
• Cleans public and ambassador washrooms, replenishes supplies, and completes light maintenance work on urinals and toilets when necessary
• Cleans Ambassador lunch room and change rooms
• Maintains an appropriate stock inventory of linens, guest room amenities and other housekeeping supplies on each floor
• Brings down soiled linen, sorts and loads machines as needed
• Responds to guest requests for extra or additional amenities or items, including delivering cribs, cots, bedding and kitchen items to guest rooms as requested
• Moves furniture and furnishings as requested
• Performs light maintenance duties (i.e. hanging drapes, replacing drapery hooks and rollers, sink stoppers, light fixtures, cleaning bathroom tiles etc.)
• Performs major housekeeping projects including: spring cleaning, mattress turning etc.
• Ensures sidewalks and perimeter of building are cleaned daily, pressure washing when needed, snow removal in winter and weed elimination year round
• Looks after garbage and recycling pick-up throughout and around the building
• Reports deficiencies to the Executive Housekeeper for maintenance follow-up
• Fulfills all other duties delegated by Housekeeping Management

Skills/Knowledge/Experience:

• 1 year previous experience in a Hotel Housekeeping Department
• Previous Janitorial experience
• Multi-tasking skills
• Frequent bending, lifting, pushing, pulling
• Exemplifies Coast’s core values and enjoys working in a culture of accountability
• Able to work a flexible schedule, including evenings, weekends and holidays