Mailroom & Admin Support Specialist

Science and Nature Laboratory SAS; North Bay; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Flexible vacation and personal days

Retirement savings program

Company events and activities

Career development opportunities

Job summary

Science and Nature Laboratory SAS is seeking a diligent Mail Room & Administrative Assistant to support daily operations. The role ensures efficient handling, distribution, and archiving of mail, documents, and business correspondence across multiple departments.

The position collaborates with brokers, branch offices, courier services, and external vendors to maintain timely information flow and back-end processes. Backup coverage for reception and related duties is also included.

Qualifications

• High school diploma or equivalent is required.
• Previous office administration experience is preferred.
• Insurance or professional office setting experience is a plus.

Responsibilities

• Receive, sort, distribute, and prepare mail, courier shipments, and registered mail.
• Print and distribute policy documents and materials received via corporate mailboxes.
• Ensure mail and documents are processed accurately within service timelines.
• Maintain filing systems, records, and document archiving processes.
• Provide administrative support for broker services, including supply requests and onboarding.
• Review and reconcile courier and postage invoices, investigate discrepancies, and maintain related records.
• Support day-to-day office operations with various administrative tasks.
• Provide backup support for Reception, Document Assembly, and other duties as assigned.

Skills

Attention to detail

Organizational skills

Time management

Interpersonal communication

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook)

Job description

Science and Nature Laboratory SAS is seeking a diligent Mail Room & Administrative Assistant to support daily operations. The role ensures efficient handling, distribution, and archiving of mail, documents, and business correspondence across multiple departments.

The position collaborates with brokers, branch offices, courier services, and external vendors to maintain timely information flow and back-end processes. Backup coverage for reception and related duties is also included.