Mail Clerk/Administrative Assistant

Science and Nature Laboratory SAS; North Bay; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Flexible vacation and personal days

Retirement savings program

Company events and activities

Career development opportunities

Job summary

Science and Nature Laboratory SAS is seeking a diligent Mail Room & Administrative Assistant to support daily operations. The role ensures efficient handling, distribution, and archiving of mail, documents, and business correspondence across multiple departments.

The position collaborates with brokers, branch offices, courier services, and external vendors to maintain timely information flow and back-end processes. Backup coverage for reception and related duties is also included.

Qualifications

• High school diploma or equivalent is required.
• Previous office administration experience is preferred.
• Insurance or professional office setting experience is a plus.

Responsibilities

• Receive, sort, distribute, and prepare mail, courier shipments, and registered mail.
• Print and distribute policy documents and materials received via corporate mailboxes.
• Ensure mail and documents are processed accurately within service timelines.
• Maintain filing systems, records, and document archiving processes.
• Provide administrative support for broker services, including supply requests and onboarding.
• Review and reconcile courier and postage invoices, investigate discrepancies, and maintain related records.
• Support day-to-day office operations with various administrative tasks.
• Provide backup support for Reception, Document Assembly, and other duties as assigned.

Skills

Attention to detail

Organizational skills

Time management

Interpersonal communication

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook)

Job description

The Mail Room & Administrative Assistant plays akey role in supporting the day-to-day operations of the organization byensuring the efficient handling and distribution of incoming and outgoing mail,documents, and business correspondence. This position provides administrativesupport across multiple departments, maintains document management processes,and assists with a variety of operational activities. The incumbentcollaborates with employees, branch offices, brokers, courier services, andexternal vendors to facilitate the timely flow of information and support thesmooth operation of business functions. Backup support for reception, documentassembly, and other administrative responsibilities is also an important aspectof the role.

Key Responsibilities :

• Receive, sort, distribute, and prepare incoming andoutgoing mail, courier shipments, and registered mail.
• Print, assemble, distribute, and track policydocuments, business correspondence, and materials received through corporatemailboxes.
• Ensure mail and documents are processed accurately andwithin established service timelines.
• Maintain filing systems, administrative records, anddocument archiving processes.
• Provide administrative support for broker services,including supply requests, shipments, and onboarding activities.
• Review and reconcile courier and postage invoices,investigate discrepancies, and maintain related records.
• Support day-to-day office operations through a varietyof administrative and operational tasks.
• Provide backup support for Reception, DocumentAssembly, claims cheque processing, office supply ordering, and other duties asassigned.

Qualifications and Experience

• High school diploma or equivalent.
• Previous office administration experience, preferablyin a mail room, records management, or administrative support environment.
• Experience in an insurance or professional officesetting is considered an asse t.

Skills and Competencies

• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Strong interpersonal and communication skills.
• Professional customer service and telephone etiquette.
• Proficiency with Microsoft Office applications,including Outlook.

What We Offer

• Competitive compensation and comprehensive benefitscoverage to provide you with peace of mind.
• Flexible vacation and personal days, becausemaintaining a healthy work-life balance matters.
• Retirement savings program and access to virtualhealthcare services to support your overall well-being.
• Company events and activities, including socialgatherings, professional development opportunities, wellness initiatives, andmore.
• And much more, all within an environment where you cangrow, thrive, and build a rewarding career .